Team Lead (On-Site)

Iron Mountain Mexico, S. de R.L. de C.V.; United States; On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Health and dental benefits

401(k) with Company Match

Tuition reimbursement

Paid time off

Background check and drug screening

Job summary

Iron Mountain is seeking an experienced Team Lead for Records Operations and Relocation Services to orchestrate on-site material handling and ensure strict chain-of-custody protocols for federal records, prioritizing precise sequential relocation without disruption.

You will direct daily relocation activities, collaborate with National Archives stakeholders, and enforce OSHA safety standards while conducting thorough chain-of-custody verification and trailer seal inspections.

Qualifications

• Proven supervisory experience leading operational teams within records management, relocation, warehousing, or logistics.
• Strong knowledge of sequential inventory tracking and chain-of-custody verification systems.
• Ability to resolve bottlenecks and uphold safety and security standards.

Responsibilities

• Lead on-site relocation operations ensuring balanced workflows and accurate record sequencing.
• Collaborate with agency stakeholders (National Archives and Records Administration Shipping Coordinator) to resolve discrepancies.
• Enforce safety and chain-of-custody compliance across all handling and inspections.

Skills

Supervisory experience

Operational leadership

Record management knowledge

Chain-of-custody verification

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking an experienced and safety-driven Team Lead to join our Records Operations and Relocation Services team. In this role, you will be responsible for orchestrating on-site material handling, enforcing strict chain-of-custody protocols for federal records, and ensuring archival collections are relocated in precise sequential order without operational disruption.

What You'll Do

• Lead on-site relocation operations: Direct day-to-day material handling activities-including pulling, staging, high-bay retrieval up to 15 feet, and transport loading-to maintain balanced team workflows and ensure zero-defect chronological and numerical record sequencing.
• Collaborate with agency stakeholders: Partner daily with client representatives, including the National Archives and Records Administration Shipping Coordinator and on-site Points of Contact, to communicate status updates, address workflow adjustments, and immediately resolve any inventory discrepancies.
• Ensure safety and chain-of-custody compliance: Enforce Occupational Safety and Health Administration safety standards across all equipment usage and manual handling up to 50 pounds, while rigorously executing the 12-step chain-of-custody verification process and joint trailer security seal inspections.

What You'll Bring

• Proven supervisory experience leading operational teams within records management, commercial relocation, warehousing, or logistics environments.
• Strong functional knowledge of sequential inventory tracking, chain-of-custody verification systems, and safe material handling equipment operations.
• Proven ability to exercise sound independent judgment, resolve complex operational bottlenecks in real time, and uphold the highest standards of workplace integrity.
• United States citizenship with no dual citizenship (required to satisfy federal "Not Releasable to Foreign Nationals" security standards), with the ability to successfully complete National Archives and Records Administration orientation and Internal Revenue Service Disclosure and Safeguards Training under Internal Revenue Code Section 6103 prior to handling records.

What We Offer

• Pay: $25.48-$28.67
• Shift: Monday - Friday 7:00am to 3:30pm hours
• Onsite location: University District
• Eligible for SCA Pay of up to an additional $5.92/Hour if benefits are declined
• Competitive compensation aligned with your experience.
• 10 paid days off (7 paid holidays plus 2 weeks paid vacation) plus sick pay.
• Comprehensive health, wellness, and retirement plans, including full health and dental benefits starting on the first day of employment, and a 401(k) with Company Match.
• Opportunities for continuous learning and professional growth through tuition reimbursement.
• Note: After an offer is accepted, all selected applicants must successfully complete a background check and drug screenin

Reasonably expected salary range: $53,000.00 - $66,300.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Outsourced Services