Project Operation Supervisor

Clutter; South San Francisco (CA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Health and dental benefits starting on

Unlimited PTO

401(k) with company match

Tuition reimbursement

Job summary

Iron Mountain in South San Francisco, CA, is seeking an on-site Project Supervisor for the Records Project team. You will lead daily material handling, ensure flawless chain-of-custody, and coordinate with federal partners to maintain strict sequencing and safety standards.

This role emphasizes collaborative leadership, incident-free operations, and adherence to security requirements. Competitive benefits start on day one, with growth opportunities across our records-management services.

Qualifications

• Proven supervisory experience in large-scale records management, logistics, warehousing, or relocation programs.
• Strong knowledge of chain-of-custody tracking, inventory audit checks.
• Demonstrated leadership, sound judgment, and independent decision-making capabilities in fast-paced operational environments.
• US citizenship required due to federal security rules.
• Willingness to undergo fingerprinting and pass a federal background check.

Responsibilities

• Lead on-site operations: direct daily material handling of archival records from pull to sort.
• Maintain chain-of-custody: supervise the 12-step verification, inspect with client, verify seals.
• Oversee high-bay sequence control: manage retrieval up to 15 ft with exact order.
• Enforce safety standards: ensure OSHA compliance and safe handling up to 50 lbs with equipment.
• Act as primary client liaison: communicate with client shipping coordinator to adjust priorities.

Skills

Supervisory experience

Chain-of-custody

Inventory management

Leadership

US citizenship

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an onsite, operational Project Supervisor to join our Records Project team.

In this pivotal leadership role, you will serve as the primary on-site lead directing material handling, safety protocols, and daily team workflows during high-volume records moves. You will work closely with federal partners and site teams to ensure perfect chain-of-custody compliance and seamless inventory handling. If you are a collaborative leader who takes pride in maintaining flawless sequence tracking while keeping safety a top priority, this role offers an exceptional opportunity to guide high-impact operations.

What You’ll Do (Responsibilities)

In this role, you will:

• Lead On-Site Operations: Direct daily material handling activities including pulling, staging, loading, unloading, and sorting of archival records.
• Maintain Chain-of-Custody: Supervise the 12-step verification process, conduct joint inspections with client representatives, sign pull lists, and verify trailer cable seals.
• Oversee High-Bay Sequence Control: Manage high-bay retrieval up to 15 feet, ensuring records are handled in exact chronological/numerical order and vertical shelf loads remain balanced.
• Enforce Safety Standards: Ensure OSHA compliance and crew safety for loads up to 50 lbs, coordinating mobile lifts, pallet jacks, and forklift operators for secure transport.
• Act as Primary Client Liaison: Communicate daily with the client’s Shipping Coordinator to resolve workload variances, address missing or damaged files, and adjust team priorities.

What You’ll Bring (Skills & Qualifications)

• Proven supervisory experience in large-scale records management, logistics, warehousing, or relocation programs.
• Strong knowledge of chain-of-custody tracking, inventory audit checks, and high-bay sequence control.
• Demonstrated leadership, sound judgment, and independent decision-making capabilities in fast-paced operational environments.
• US citizenship required due to federal security rules.
• Must be willing and able to undergo fingerprinting and pass a federal background check.

What We Offer (Benefits)

• Salary:$85,500
• Scheduled: Monday - Friday
• Hours: 7:00am to 3:30pm
• Competitive Compensation aligned with your experience.
• Full Health and Dental Benefits starting on the first day of employment.
• Unlimited Paid Time Off (PTO): We believe in supporting work-life balance and offer unlimited PTO for you to rest and recharge.
• Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
• Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.
• Note: After an offer is accepted, all selected applicants must successfully complete a background check and drug screening.

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Outsourced Services