Team Lead, Member Services & Front-End Operations

Walmart Inc.; Richmond (VA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U education program

Job summary

Sam's Club in Richmond, VA is hiring for a Full-time associate at Sam's Club #6343. You will supervise associates, train staff, assist members, operate the front-end, and help ensure customer satisfaction while aligning with Walmart policies.

We offer competitive pay from $21 to $29 per hour, comprehensive benefits, and growth opportunities through Live Better U and 401(k). The role requires 18+ and prior retail experience.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register).
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision by assigning duties and training associates.
• Provide member service by helping customers, answering questions, and guiding purchases.
• Handle claims/returns and maintain merchandise availability and store cleanliness.
• Process memberships, upgrades, and credit applications, and support promotions.

Skills

Customer service

Retail experience

Front-end operations

Tools

Cash register

Job description

Sam's Club in Richmond, VA is hiring for a Full-time associate at Sam's Club #6343. You will supervise associates, train staff, assist members, operate the front-end, and help ensure customer satisfaction while aligning with Walmart policies.

We offer competitive pay from $21 to $29 per hour, comprehensive benefits, and growth opportunities through Live Better U and 401(k). The role requires 18+ and prior retail experience.