Team Lead, Medical Assistant-Registered

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant to join their team in Raleigh. This role involves performing essential duties, supporting new hire training, and ensuring adherence to clinical workflows and protocols. The ideal candidate will have a strong foundation in patient care and communication skills, along with a commitment to continuous learning. This position offers the opportunity to work in a dynamic environment that values flexibility and adaptability, making a meaningful impact on patient care and organizational success.

Qualifications

• 3+ years of experience in clinical ambulatory care.
• Must possess required Medical Assistant certification.

Responsibilities

• Perform duties of the Medical Assistant and support new hire orientation.
• Communicate effectively with clinical staff and physicians.

Skills

Patient Care

Communication Skills

Medical Assistant Training

Clinic Workflows

Education

High School Diploma or Equivalent

Job description

Overview

Performs all duties of the Medical Assistant. Supports the leadership to ensure consistency and competence in facilitating Medical Assistant new hire orientation, training, and job responsibilities. Demonstrates knowledge of and provide training in Medical Assistant clinic workflows, standard processes, provider directed patient care, and in accordance with WakeMed policies and procedures. Models adherence to the standards of care, approved protocols, and standing orders. Seeks educational resources and learning experiences to achieve and maintain currency in the area of practice. Communicate effectively among clinical staff and physicians. Must be available for flexible scheduling, able to work in various locations, and comfortable with change. Understands the needs of the organization and supports the mission, values, and management of WakeMed Physician Practices. The required registration/certification must be one of the following: American Academy of Medical Assistants, American Medical Technologists, American Registry of Medical Assistants and the National Center for Competency Testing.
Licensure

Registered Medical Assistant Required
Education

High School Diploma or Equivalent Required
Experience

3 Years Clinical - Ambulatory Care Required