Team Lead, Inside Sales, Southeast

Axis Communications AB; Atlanta (GA); On-site; USD 95,000 - 102,000; Full time

Job summary

Axis Communications AB in Atlanta is seeking a Team Lead for Inside Sales in the Southeast. The role is 100% in-office at the Atlanta Experience Center, combining 60% direct Inside Sales Account Management and 40% coaching and supporting a local team in partnership with the Inside Sales Manager.

The ideal candidate has customer-focused sales experience, strong leadership, and proficiency with Salesforce/CRM tools, MS Office, and chat platforms. Travel up to 15% may be required.

Qualifications

• Experience leading inside sales or call center teams.
• Proven ability to coach and develop others.
• Strong written and verbal communication.
• Experience with Salesforce and CRM platforms.
• Ability to manage schedules, onboarding, and lead follow-up.
• Travel up to 15% annually.

Responsibilities

• Lead and mentor a local Inside Sales team.
• Balance 60% account management and 40% coaching.
• Maintain strong customer relationships and provide reliable service.
• Collaborate with the Inside Sales Manager and cross-functional teams.
• Drive process improvements and onboarding for new hires.

Skills

Leadership

Coaching

Team management

Customer relationship

Communication

Problem solving

Tools

Salesforce

CRM systems

Microsoft Office

Chat tools

Database systems

Job description

Job Title

Team Lead, Inside Sales, Southeast

Job Description

Do you enjoy helping customers find the right solutions and helping colleagues grow? As our Inside Sales Team Lead, you’ll combine direct sales with hands‑on team leadership. Based in our Atlanta office, you’ll spend about 60% of your time as an Inside Sales Account Manager and 40% coaching, mentoring, and supporting a local team in partnership with the Inside Sales Manager. This position is fully in office at our Atlanta Experience Center.

Why you’ll love this position

This role gives you the opportunity to make a difference in two ways: by building strong customer relationships and by helping your teammates succeed. You’ll stay close to the day-to-day work while contributing to team development, smoother operations, and a consistently great customer experience.

You’ll also have the opportunity to improve processes, support new employees as they get started, and serve as a trusted connection between the team and management.

What we’re looking for

We’re looking for a customer-focused sales professional who is ready to share their experience and bring out the best in others. You’ll be a strong fit if you:

• Have experience in a sales call center environment.
• Enjoy coaching, mentoring, and motivating colleagues.
• Communicate clearly and build positive working relationships.
• Take initiative, solve problems, and follow through on details.
• Care about delivering reliable, knowledgeable service to customers and coworkers.
• Can help a team meet high standards while adapting to changing needs.

What you’ll need

• Experience supporting sales processes and customer relationships.
• Demonstrated leadership skills, including the ability to coach, develop, and motivate others.
• The ability to communicate direction, encourage teamwork, and help employees meet performance expectations.
• Experience using Salesforce, CRM and database systems, chat tools, and Microsoft Office.
• Strong written and verbal communication, problem‑solving, and organizational skills.
• The ability to support daily sales operations, including lead follow‑up, call and chat coverage, scheduling, and onboarding.
• A commitment to company policies and to developing yourself and others.

Physical demands and travel

The position may occasionally require lifting 10–20 pounds. Travel may be required up to 15% annually. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Salary Range:

$95,000-$102,000 OTE (based on education, experience, and location)

Type of Employment

Permanent Employment

Posting End Date

2026-11-06

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

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