Team Lead, Inside Sales, Southeast

Axis Communications; Atlanta (GA); On-site; USD 95,000 - 102,000; Full time

Job summary

Axis Communications is hiring for an Inside Sales Team Lead in our Atlanta-based Experience Center. You will balance direct Inside Sales account management with hands-on coaching, mentoring, and supporting a local Southeast team, reporting to the Inside Sales Manager.

This role is office-based in Atlanta, requiring strong leadership and customer-facing sales skills. You will drive daily sales operations, lead follow-up, and coordinate onboarding while building top-tier customer relationships and

Qualifications

• Experience in a sales call center environment.
• Proven leadership to coach, develop, and motivate others.
• Ability to communicate direction and foster teamwork.
• Strong written and verbal communication, problem-solving, and organizational skills.

Responsibilities

• Split time: 60% as Inside Sales Account Manager, 40% coaching and supporting a local team.
• Coach, mentor and motivate teammates to reach performance targets.
• Manage daily sales ops: lead follow-up, call/chat coverage, scheduling, onboarding.
• Foster strong customer relationships and maintain reliable service in a fast-paced environment.

Skills

Team leadership

Inside sales experience

Coaching and mentoring

Communication skills

Problem solving

Tools

Salesforce

CRM systems

Microsoft Office

Job description

Job Title: Team Lead, Inside Sales, Southeast

Do you enjoy helping customers find the right solutions and helping colleagues grow? As our Inside Sales Team Lead, you’ll combine direct sales with hands-on team leadership. Based in our Atlanta office, you’ll spend about 60% of your time as an Inside Sales Account Manager and 40% coaching, mentoring, and supporting a local team in partnership with the Inside Sales Manager. This position is fully in office at our Atlanta Experience Center.

Why you’ll love this position

This role gives you the opportunity to make a difference in two ways: by building strong customer relationships and by helping your teammates succeed. You’ll stay close to the day-to-day work while contributing to team development, smoother operations, and a consistently great customer experience. You’ll also have the opportunity to improve processes, support new employees as they get started, and serve as a trusted connection between the team and management.

What we’re looking for

We’re looking for a customer-focused sales professional who is ready to share their experience and bring out the best in others. You’ll be a strong fit if you:

• Have experience in a sales call center environment.
• Enjoy coaching, mentoring, and motivating colleagues.
• Communicate clearly and build positive working relationships.
• Take initiative, solve problems, and follow through on details.
• Care about delivering reliable, knowledgeable service to customers and coworkers.
• Can help a team meet high standards while adapting to changing needs.

What you’ll need

• Experience supporting sales processes and customer relationships.
• Demonstrated leadership skills, including the ability to coach, develop, and motivate others.
• The ability to communicate direction, encourage teamwork, and help employees meet performance expectations.
• Experience using Salesforce, CRM and database systems, chat tools, and Microsoft Office.
• Strong written and verbal communication, problem-solving, and organizational skills.
• The ability to support daily sales operations, including lead follow-up, call and chat coverage, scheduling, and onboarding.
• A commitment to company policies and to developing yourself and others.

Physical demands and travel

The position may occasionally require lifting 10-20 pounds. Travel may be required up to 15% annually. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Salary Range: $95,000-$102,000 OTE (based on education, experience, and location)

Type of Employment Permanent Employment

Posting End Date 2026-11-06

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected.

United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let's create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Axis Communications Playlist

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. Axis for cities Axis podcast playlist