Team Lead, Imaging Operations — Hybrid & Growth

Iron Mountain; Iron Mountain, Northern (MI, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

In-house training

Job summary

Iron Mountain is seeking a Team Leader for Imaging Operations to supervise a project team at scanning facilities. You will work in shifts (Day and Overnight), ensuring production targets and quality standards while coordinating with support groups for efficient operation.

The role requires 3+ years in team management, strong English and Chinese communication, and proficiency in Excel. Hybrid work setup and comprehensive training are provided.

Qualifications

• Diploma or higher with minimum 3 years in team management.
• Strong sense of confidentiality, integrity, responsibility, and ability to work under pressure.
• Excellent communication; fluent in English and Chinese.
• Proficient in Excel; scanning knowledge is a plus.

Responsibilities

• Directly manage project team at scanning facilities and support day and overnight shifts.
• Oversee line leaders and operators to meet quality and daily targets.
• Coordinate with support groups for smooth production flow.
• Collect data, design workflow, escalation flowchart, scorecard design, and regular production reports.
• Train and supervise staff, control costs, monitor policy compliance, and manage budgets.
• Carry out other duties as assigned by supervisor.
• Ensure operations comply with ISO90001, ISO18001 & ISO27001.

Skills

Confidentiality & integrity

Time management

Communication skills

English & Chinese proficiency

Education

Diploma or higher

Tools

Excel

Job description

Iron Mountain is seeking a Team Leader for Imaging Operations to supervise a project team at scanning facilities. You will work in shifts (Day and Overnight), ensuring production targets and quality standards while coordinating with support groups for efficient operation.

The role requires 3+ years in team management, strong English and Chinese communication, and proficiency in Excel. Hybrid work setup and comprehensive training are provided.