Team Lead, Hardlines: Customer-Focused Sales

Bass Pro Shops; Florida; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Job summary

Bass Pro Shops in Islamorada, FL is seeking a Team Lead - Hardlines for a full-time, on-site role. The candidate will guide selling and customer service activities, demonstrate products, and help customers with purchases.

The position emphasizes merchandise presentation, knowledge, and promoting in-store programs. Responsibilities include directing staff during shifts, ensuring a high level of customer satisfaction, and maintaining organized, well-stocked hardlines sections.

Qualifications

• Minimum Degree Required: High School education or equivalent experience.

Responsibilities

• Greet and acknowledge customers promptly.
• Demonstrate product knowledge and assist with buying decisions.
• Replenish and restock merchandise according to guidelines.
• Operate the Point of Sale system and handle transactions.
• Promote store programs and memberships.
• Maintain clean, organized, and stocked work areas.

Skills

Customer service

Friendly communication

Team relationships

POS systems

Education

High School diploma or equivalent

Job description

Bass Pro Shops in Islamorada, FL is seeking a Team Lead - Hardlines for a full-time, on-site role. The candidate will guide selling and customer service activities, demonstrate products, and help customers with purchases.

The position emphasizes merchandise presentation, knowledge, and promoting in-store programs. Responsibilities include directing staff during shifts, ensuring a high level of customer satisfaction, and maintaining organized, well-stocked hardlines sections.