Team Lead (Full-Time) - New York, NY

Follett Corporation; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a dynamic retail environment. This role involves working closely with management to ensure the store runs smoothly, assisting customers, and leading team members. You will be responsible for training staff and ensuring compliance while fostering a positive shopping experience. If you have a passion for retail and customer service, this position is perfect for you!

Qualifications

• Experience in retail management and customer service.
• Ability to train and lead team members effectively.

Responsibilities

• Assist with receiving, pricing, and stocking merchandise.
• Act as leader on duty and respond to customer concerns.

Skills

Customer Service

Team Leadership

Training and Education

Education

High School Diploma

Job description

Position Overview

This position works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.

Follett Higher Education is a drug-free workplace environment.

Pay Range
$12.00-$24.33/hour