Team Lead, Fast-Paced QSR: Elevate Guest Experience

Jersey Mike’s Subs; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Jersey Mike’s Subs is seeking a Shift Leader in Chicago, Illinois to support management and lead a team of 2-5 crew members. Responsibilities include coaching staff, ensuring high-quality food, and delivering excellent customer service.

The position requires multitasking, excellent communication, and reliability. Candidates should have a high school diploma, preferably with QSR experience, and be at least 18 years old to operate the slicer.

Join us to deliver the Jersey Mike’s experience!

Qualifications

• 1 year of QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification – Food Handler required.

Responsibilities

• Coaching the staff to deliver amazing customer service.
• Producing high quality food and delivering the Jersey Mike’s experience.
• Managing and leading a crew of 2 to 5 people.

Skills

Customer service

Food quality production

Team leadership

Communication

Multitasking

Sense of urgency

Education

High school diploma or equivalent

Tools

Slicing machine

Job description

Jersey Mike’s Subs is seeking a Shift Leader in Chicago, Illinois to support management and lead a team of 2-5 crew members. Responsibilities include coaching staff, ensuring high-quality food, and delivering excellent customer service.

The position requires multitasking, excellent communication, and reliability. Candidates should have a high school diploma, preferably with QSR experience, and be at least 18 years old to operate the slicer.

Join us to deliver the Jersey Mike’s experience!