Team Lead: Customer Service & Sales Ops (Commission)

Team Car Wash; Westfield (NJ); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Daily cash tips

Commission on sales

Structured bonus program

401(k)

Employee discount

Flexible schedule

Health insurance

Paid time off

Job summary

Team Car Wash in Westfield, NJ is seeking a hands-on Team Lead to greet customers, help them choose wash packages and memberships, and process transactions. You will support wash operations and ensure customers depart fully satisfied with their experience.

This full-time role emphasizes leadership, active engagement with guests, and daily activity outdoors, with a comprehensive benefits package including health insurance and paid time off.

Qualifications

• 90% customer service and sales
• 10% site upkeep (cleaning/maintaining)
• On your feet most of shift
• Working outdoors

Responsibilities

• Welcome customers and assist them in selecting wash packages and membership options.
• Process transactions and support wash operations to ensure smooth service.
• Lead by example and help ensure every customer leaves satisfied with their experience.
• Monitor site for cleanliness and safety and facilitate a positive guest experience.
• Provide product recommendations and upsell where appropriate.

Job description

Team Car Wash in Westfield, NJ is seeking a hands-on Team Lead to greet customers, help them choose wash packages and memberships, and process transactions. You will support wash operations and ensure customers depart fully satisfied with their experience.

This full-time role emphasizes leadership, active engagement with guests, and daily activity outdoors, with a comprehensive benefits package including health insurance and paid time off.