Team Lead - Customer Service/Sales/Operations (Westfield, NJ)

Team Car Wash; Westfield (NJ); Sur place; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Daily cash tips

Commission on sales

Structured bonus program

401(k)

Employee discount

Flexible schedule

Health insurance

Paid time off

Résumé du poste

Team Car Wash in Westfield, NJ is seeking a hands-on Team Lead to greet customers, help them choose wash packages and memberships, and process transactions. You will support wash operations and ensure customers depart fully satisfied with their experience.

This full-time role emphasizes leadership, active engagement with guests, and daily activity outdoors, with a comprehensive benefits package including health insurance and paid time off.

Qualifications

• 90% customer service and sales
• 10% site upkeep (cleaning/maintaining)
• On your feet most of shift
• Working outdoors

Responsabilités

• Welcome customers and assist them in selecting wash packages and membership options.
• Process transactions and support wash operations to ensure smooth service.
• Lead by example and help ensure every customer leaves satisfied with their experience.
• Monitor site for cleanliness and safety and facilitate a positive guest experience.
• Provide product recommendations and upsell where appropriate.

Description du poste

Job Details

Job Location: WESTFIELD - WESTFIELD, NJ 07090, Salary Range: $19.00 - $21.00 Hourly, Customer Service, Sales, Operations: Full-time, $19.00/hour + Commission + Cash tips

Desired Traits

• Friendly, outgoing personality, positive attitude and team-oriented mindset
• Strong customer service and communication skills
• Comfortable speaking with customers and making recommendations

Job Breakdown

• 90% customer service and sales
• 10% site upkeep (cleaning/maintaining)
• On your feet most of shift
• Working outdoors

Benefits

• High earnings potential: competitive base pay, commission on sales, daily cash tips, structured bonus program.
• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

This is a hands-on leadership position for someone who enjoys working with people, staying active, and leading by example. As a Team Lead, you'll welcome customers, assist them in selecting wash packages and membership options, process transactions, support wash operations, and help ensure every customer leaves completely satisfied with their experience.

Valid drivers license required.

Opportunity for advancement into Assistant Manager and Management roles for top performers.