Team Lead - Crisis Services

Health Solutions; Pueblo (CO); Hybrid; USD 66,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Generous benefits package

Paid holidays

PTO

Retirement plan with employer match

Tuition reimbursement

Wellness program

LifeLock & Life/AD&D insurance

Job summary

Health Solutions is seeking a Crisis Services Team Lead in Colorado to guide clinical and supervisory work within a hybrid office setting. You will supervise staff, perform crisis assessments, and coordinate with community partners to ensure effective treatment and operations.

The role requires an MSW/related master’s degree, Colorado licensure, strong DSM-5 knowledge, and proficient EHR use. Excellent communication, time management, and driving ability are essential for success.

Qualifications

• Master's degree in social work, psychology, or related field.
• Active Colorado license (LCSW/LPC/LMFT).
• Experience with severely and persistently mentally ill adults.
• DSM-5 familiarity and mental health assessment skills.
• Proficient computer skills and EHR documentation.
• Strong written and verbal communication.
• Excellent time management and flexibility.
• Valid Colorado driver’s license and clean driving record.

Responsibilities

• Conduct crisis assessments and document findings accurately.
• Provide supervisory oversight of clinical staff per policies.
• Coordinate care with community partners and program director.
• Ensure compliance with records, coding, and productivity standards.
• Maintain and update EHR records and reports.
• Deliver administrative coverage as needed.

Skills

Master's degree in social work or psy

Active Colorado license (LCSW/LPC/LMFT

Experience with severely mentally ill

DSM-5 familiarity

Computer proficiency

Effective communication

Flexibility and time management

Valid Colorado driver’s license

Education

Master's degree in social work or related field

Tools

EHR proficiency

Job description

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.We’re hiring full-time Crisis Services Team Lead to work at our office located at 1302 Chinook Ln.What You’ll Be DoingThe Crisis Services Team Lead is a hybrid position which involves both direct clinical care and supervisory tasks and responsibilities. As a part of the Crisis Services leadership team, this position will be involved in supervising and developing staff and collaborating with the program director to ensure efficient and effective treatment services and operations. The Crisis Services Team Lead will also represent Health Solutions among our community partners and ensure we’re working effectively in these partnerships for the benefit of Health Solutions’ clients.RESPONSIBILITIES: As a Crisis Services Team Lead under the supervision of the Director and Supervisor you will be responsible for:Clinical work, to include:Conducting crisis intervention assessments to include substance abuse/mental health/co-occurring assessments;Keeping accurate, complete and up-to-date records with 100% compliance with Center standards;Maintaining assigned productivity standards for billable services monthly;Maintaining competency and proficiency with the electronic health record;Working with community agencies; andPerforming other job-related duties as assigned by the Crisis Services Director.Supervisory work, to include:Clinical supervision of identified staff in accordance with Center policies and procedures;Developing and maintaining a professional working relationship with other community agencies as required for patient care;Managing and supervising documentation to ensure accurate and complete records, including auditing for clinical content and accurate coding of billed services;Reviewing progress notes and consultation for clinical efficacy within 2 workdays of submission;Maintaining and supporting compliance with Center standards;Maintaining and managing productivity standards for self and assigned staff;Maintaining competency and proficiency with the electronic health record (EHR), and providing up to date information on EHR changes to assigned staff, in addition to administrative meetings about company changes in policy and procedures;Providing formal clinical supervision including new hire progress reviews and periodic feedback and review of staff under the supervision of this position in accordance with Center policy and procedures;Providing administrative/supervisory coverage in the absence of other supervisors as assigned;Performing other job-related duties as assigned by the Crisis Services Director.Physical Requirements:Requires frequent use of standard office equipment, including computer and mouse, telephones, printers, and electronic health record systems.Requires working under stress in emergency situations.Occasional exposure to communicable diseases and bodily fluidsRequires occasional driving in adverse weather conditions.Requires communicating verbally and in writing with clients, staff, external providers, and community partners.Ability to travel locally between agency locations and community partner sites as needed for meetings, supervision, and patient care coordination.Occasionally lifts and carries items up to 20 pounds.What You’ll Like About UsCompetitive pay $65,857 to $80,358 Annually (Dependent on experience, certification and shift)Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness programInsurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.HS Funded: EAP, LifeLock, Ask Charlie, Life and AD&D, LTDRetirement 403(b) with employer match up to 6%Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insuranceChildcareFlexible work scheduleEmployee recognitions and celebrationsWarm and friendly work environment in which staff respect and learn from one anotherWhat we’re looking For—The Must-HavesMaster degree in social work, psychology, or closely related fieldActive Colorado license (i.e., LCSW, LPC, LMFT)Experience working with severely and persistently mentally ill adults and with various behavioral health diagnoses including substance use disordersMental health assessment skills and familiarity with the DSM VComputer proficiencyGood communication skills, both verbal and writtenExceptional flexibility, time management and documentation skillsA valid Colorado driver’s license and good driving recordWhat we’d Like to See in you—the Nice-to-HavesCertified or licensed addiction counselorExperience working with a multi-disciplinary teamSupervisory experienceAbility to speak SpanishHealth Solutions expects all staff toAdapt to change in the workplace and use change as an opportunity for innovation and creativity.Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through.Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work.Inspire and model collaborative teamwork and Human Kindness; andDemonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.Must already be authorized to work in the US; sponsorships not available.Closing Date: 02/28/2027 EOE, M/F