Team Lead, Care Management & Central Intake

Ibis Healthcare; Florida; Presencial; USD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health/Dental/Vision/Disability and 41

Student Loan Forgiveness (Non-Profit)

Company Discount Program

Competitive compensation commensurate

Descripción de la vacante

Ibis Healthcare in Florida is seeking a Team Lead for Care Managers of the Adult Central Intake to oversee daily operations of the program and supervise direct service staff. you will provide training and consultation, assist in triage and assessment, advocate for evidence-based care, and coordinate planning and communication within a multidisciplinary team.

The role reports to the program supervisor and may require travel within Hillsborough County.

Formación

• Bachelor's degree, at least 2 years of supervisory experience (preferred), and experience in a high patient volume program.
• Knowledge of managed care, billing, and insurance verification.
• Proficiency with computer applications such as Microsoft Word and Excel, and the ability to learn and use other software.
• Ability to communicate effectively verbally with managers, clients, service providers, family members, and the general public, providing information and responding to questions.
• Ability to establish and maintain positive interpersonal relationships necessary for proper functioning.
• Demonstrates skills to handle multiple tasks and projects simultaneously.
• Ability to plan, organize, coordinate, and facilitate tasks and work assignments.

Responsabilidades

• Directly supervise assigned program staff and ensure compliance with training requirements.
• Oversee and coordinate the delivery of direct services within the reporting unit.
• Manage the daily operations of the assigned program staff, including scheduling, efficient collection of client payments, and compliance with financial regulations.
• Maintain collaborative relationships with both internal and external programs and agencies.
• Attend agency-wide, division, and program meetings, as well as seminars, conferences, and workshops, to enhance essential skills and knowledge.
• Conduct interviews, hire prospective employees, and orient them to the program.
• Assume administrative and supervisory responsibilities in the absence of the supervisor.
• Perform other related duties as assigned.

Conocimientos

Supervisory experience

Managed care knowledge

Billing/insurance verification

MS Word

MS Excel

Effective communication

Interpersonal relationships

Multitasking

Planning/organizing

Educación

Bachelor's degree

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Ibis Healthcare in Florida is seeking a Team Lead for Care Managers of the Adult Central Intake to oversee daily operations of the program and supervise direct service staff. you will provide training and consultation, assist in triage and assessment, advocate for evidence-based care, and coordinate planning and communication within a multidisciplinary team.

The role reports to the program supervisor and may require travel within Hillsborough County.