Team Lead - Car Wash Operations & Customer Care

Tip-Top-Car-Wash; Fishers (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Monthly bonus opportunity

Free car washes

Paid time off

Continuing education reimbursement

Flexible schedules

Refer a friend bonus

Paid training

Free uniforms

Job summary

TIP TOP CAR WASH is seeking a proactive Team Lead to manage daily operations at our Fishers location and deliver exceptional customer service. The role involves organizing shift schedules, supervising staff, and ensuring smooth workflow in a fast-paced car wash environment.

You will handle customer issues, train new team members, balance cash drawers, and uphold health and safety standards while maintaining a courteous, energetic attitude with guests and colleagues.

Qualifications

• Experience in customer-facing roles preferred.
• Supervise and train staff to maintain service quality.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Organize shift schedules and assign tasks by role.
• Monitor attendance and time off; manage staff requests.
• Supervise team, assist with tasks as needed, and ensure safety standards.

Skills

Customer service

Team leadership

Multi-tasking

Communication

Flexibility hours

Job description

TIP TOP CAR WASH is seeking a proactive Team Lead to manage daily operations at our Fishers location and deliver exceptional customer service. The role involves organizing shift schedules, supervising staff, and ensuring smooth workflow in a fast-paced car wash environment.

You will handle customer issues, train new team members, balance cash drawers, and uphold health and safety standards while maintaining a courteous, energetic attitude with guests and colleagues.