Team Lead

National Pride Equipment Car Wash Superstore; Fishers (IN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Monthly bonus

Free car washes

Paid time off

Education reimbursement

Flexible schedules

Refer a friend bonus

Training program

Free uniforms

Job summary

TIP TOP CAR WASH is seeking a Team Lead to run daily operations of the car wash facility and deliver excellent customer service. You will organize shift schedules, supervise staff, handle customer issues, and ensure safety standards.

Full-time or part-time roles are available with competitive pay, monthly bonus opportunities, paid time off, and paid training. Flexible schedules and benefits like free car washes and uniforms are provided.

Qualifications

• Excellent customer service skills to ensure optimum customer satisfaction.
• Strong written and verbal communication abilities.
• Ability to work flexible hours including evenings and weekends.
• Ability to supervise team members and manage schedules.

Responsibilities

• Organizing shift schedules for team members.
• Supervising employees and assisting with tasks as necessary.
• Handling customer issues and managing conflicts.
• Balancing cash drawers and preparing deposits.
• Training new and current team members on tasks.

Skills

Customer service

Communication

Flexibility

Team leadership

Problem solving

Safety awareness

Attendance management

Job description

Job Details

Job Location: Fishers, IN 46037

Position Type: Full-Time/Part-Time

Education Level: None

Salary Range: $13.00 - $15.00

Hourly Travel Percentage: None

Job Shift: Any

Job Category: Retail

DON'T MISS OUT ON THIS NEW AND EXCITING OPPORTUNITY! TIP TOP CAR WASH IS EXPERIENCING UNPRECENTED GROWTH!

We need highly energetic, enthusiastic, dynamic, big-picture people that want to work with some of the greatest people in the Car Wash industry! We look forward to sharing many more details about the company should you be a match.

Think you have what it takes? Multiple positions available including Management and Non-management.

Benefits:

• Competitive Pay +Opportunity to Earn a Monthly Bonus
• FREE CAR WASHES
• Paid Time Off
• Continuing Education reimbursement $2500 annually
• Flexible schedules/work life balance
• Refer a friend $200 bonus
• Paid Training/Career Path Development
• Free Uniforms

Full-time OR Part-time Positions available

Position Overview

The Team Lead is tasked with performing the daily operational practices of running the car wash facility and providing excellent customer service.

Duties and Responsibilities

• Organizing shift schedules for team members
• Monitoring attendance, tardiness and time off
• Assigning duties to specific employees based on role and skills
• Supervising employees and assisting with tasks as necessary
• Managing employees’ requests and transgressions
• Training new and current team members on tasks
• Handling customer issues and managing conflicts
• Adhering to company policies and health, safety and employment standards
• Balancing cash drawers and preparing cash deposits

Additional Tasks

• Greet customers courteously and explain available wash services to them; take and process wash payments to the satisfaction of customers and car wash
• Perform cleaning of facility and ensure everything is kept in the appropriate place and organized (water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer, and grease gun)
• Provide assistance to customers in any area concerning car wash process
• Move or direct cars into the express wash tunnel with a pleasant, focused, and competent attitude
• Points to directional sign; neutral, no-brake, no steering while watching the customer to ensure directions are followed.
• Smiles at customer and does thumbs up after guest is in neutral with no brakes
• Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area
• Ensure company policies and safety procedures are adhered to in carrying out given tasks daily
• Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung
• With a sense of urgency, ensure the right thing is done at the right time with customers, home office, and fellow teammates.

QualificationsQualifications:

• Ability to display courteous and professional attitude
• Excellent customer service skills to ensure optimum customer satisfaction
• Strong ability to work flexible hours, such as evenings and weekends
• Ability to work standing over long periods of time
• Ability to lift items of moderate weight
• Ability to work outdoor and be efficient in all weather conditions
• Ability to interact ethically with fellow employees and customers
• Excellent written and oral communication skills, as well as interpersonal skills
• Strong ability to handle the physical demand of the job
• Ability to follow directions and correctly implement tasks.
• Car wash locations can create wet hazardous conditions and safety precautions should be met for safety and compliance

Roles and responsibilities are listed above but are not limited to the list. Employees may be asked to complete tasks outside of this list and within managements reason for their job description.