Team Lead - Black Barrel Lounge @ Grand Rapids Knickerbocker

New Holland Brewing Company; Grand Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

New Holland Brewing Company in Grand Rapids, MI is seeking a Black Barrel Lounge Lead Bartender to provide on-shift leadership, uphold cocktail standards, and support guest experiences.

You will work on-site at Grand Rapids Brew Pub, lead service execution, manage cash controls and inventory processes, and collaborate with the Tasting Room Manager to deliver remarkable hospitality while meeting financial goals.

Qualifications

• 1+ year experience in a cocktail bartending environment.
• Proficiency in alcohol service compliance, sanitation, and cash handling.
• Excellent communication and guest engagement skills; availability for evenings, weekends, events, and holidays.

Responsibilities

• Lead and act in a manner consistent with our Mission, Vision & Values
• Provide on-shift leadership while actively bartending to ensure consistent execution of hospitality, beverage quality, and service standards, reinforcing accountability and supporting team performance
• Train new bartenders, reinforcing product knowledge, service expectations, and operational standards to build team capability and consistency
• Uphold and coach adherence to cocktail, spirits, beer, and wine standards, ensuring products are prepared and presented to recipe, portion, and brand specifications
• Support operational execution through cash controls, inventory support, ordering, and receiving, contributing to accurate financial and product management
• Maintain a clean, organized, and compliant tasting room environment, ensuring adherence to alcohol service, safety, and sanitation standards
• Partner with the Tasting Room Manager on administrative responsibilities, shift communication, and continuous improvement efforts that strengthen team capability, guest experience, and business results

Skills

Bartending

Guest service

Cash handling

Alcohol compliance

Communication

Shift leadership

Job description

Job Category: Front of House Retail Team

Requisition Number: TEAML001390

• Posted : October 1, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Grand Rapids Brew Pub
417 Bridge St NW
Grand Rapids, MI 49504, USA

Description

Mission Impact

The Black Barrel Lounge Lead Bartender enriches guest and team experiences by leading smooth, guest ready shifts; upholding product knowledge and service standards; and modeling our Mission, Vision & Values to create memorable, savored moments.

What We Offer

At New Holland Brewing Company, we exist to enhance the quality of people’s lives by creating savored moments for the world—and when you work here,you’llfeel that. Our culture is inclusive, caring, and community focused. Guided by our Core Values and Growth Principles, we foster engagement, development, and collaboration for every team member. We sethigh standardsbecause they sustain our growth and success in a unique industry, and we match those standards with an engaging, and rewarding culture.You’llfind competitive compensation and benefits, opportunities to grow personally and professionally, and a team committed to helping you reach your goals while contributing to ours.

Job Summary

The Black Barrel Lounge Lead Bartender provides on-shift leadership for the assigned location. This role leads service execution, upholds product and cocktail standards, supports cash controls and inventory processes, and assists the Tasting Room Manager with administrative and operational responsibilities assigned. Partners closely with the Tasting Room Manager to ensure consistent team performance and delivery of remarkable hospitality aligned with experience and financial goals.

Accountability Chart

At New Holland Brewing Company, every role has an Accountability Chart that clearly defines the 3–5 core outcomes the role owns to move the business forward. The Accountability Chart helps candidates and team members understand what success looks like.

• LeadShift ‑ LevelService Execution: Guide and paceon ‑ shiftwork to ensure consistent,high ‑ qualityguest experience and service standards.
• Reinforce Hospitality and Product Standards: Model and support proper beverage knowledge, cocktail execution, and brand standards.
• Support Shift Operations and Readiness: Maintaina clean, stocked, and organized environment to support smooth service flow.
• Ensure Compliance and Safe Service: Uphold alcohol service laws, safety standards, and company policies during shifts.
• Support Team Effectiveness and Continuous Improvement: Assist teammates, share best practices, and communicate feedback and opportunities to leadership.

Key Responsibilities

• Lead and act in a manner consistent with our Mission, Vision & Values
• Provide on-shift leadershipwhile actively bartendingto ensure consistent execution of hospitality, beverage quality, and service standards, reinforcing accountability and supporting team performance
• Train new bartenders, reinforcing product knowledge, service expectations, and operational standards to build team capability and consistency
• Uphold and coach adherence to cocktail, spirits, beer, and wine standards, ensuring products are prepared and presented to recipe,portion, and brand specifications
• Support operational execution through cash controls, inventory support, ordering, and receiving, contributingtoaccuratefinancial and product management
• Maintain a clean, organized, and compliant tasting room environment, ensuring adherence to alcohol service, safety, and sanitation standards
• Partner with the Tasting RoomManager on administrative responsibilities, shift communication, and continuous improvement efforts that strengthen team capability, guest experience, and business results

Required Qualifications

• Proficiencyin alcohol service compliance, sanitation, andcash ‑ handlingpractices
• 1+year experience in a cocktail bartending environment
• Excellent communication andguest ‑ engagementskills; thrives infast ‑ pacedservice windows
• Availability for evenings, weekends, events, and holidays

We strive to create an inclusive environment. Reasonableaccommodationwill be provided to enable individuals with disabilities to perform essential functions.

• Fast ‑ pacedtasting room environment with variable guest traffic
• Standingfor extended periods of time in afast ‑ pacedservice setting
• Frequent bending, reaching, andlifting upto60 pounds
• Frequent ascending and descending of stairs and/or ladders

Reports To & Team

• Reports To:Tasting Room Manager
• Team:Retail Operations – Tasting Room

Qualifications

Experience

Required

1 year:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.