Team Lead - 1st Shift

Paycom; Mountville (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with company discretionary m...

Health Insurance

Dental Insurance

Vision Insurance

Paid Holiday Hours

PTO

Job summary

Jay Group is seeking a Team Lead in Mountville, PA to guide daily operations, assign tasks, and monitor team performance. You will coach staff, ensure quality, and assist with onboarding while maintaining high standards of conduct. Flexibility for overtime and bilingual Spanish support is a plus.

The role requires warehouse/distribution experience and familiarity with WMS systems to process orders, manifests, and invoicing accurately.

Qualifications

• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated leadership and ability to direct team members across projects and daily operations.
• Strong verbal and written communication skills; able to coach and provide feedback.

Responsibilities

• Assign tasks to team members to maximize productivity and efficiency.
• Monitor team productivity and communicate daily performance numbers; coach as needed.
• Audit quality of work and provide feedback.
• Assist Supervisor with documentation and onboarding of new hires.
• Maintain professional conduct and lead by example.
• Participate in training new hires on expectations and procedures.
• Provide coaching on productivity, attendance, and conduct.
• Listen to team concerns and address issues; elevate as needed.
• Promote a safe, positive, and motivating workplace.
• Handle tasks in the Warehouse Management System (WMS) including end-of-day processing for manifests and invoicing.

Skills

Leadership

Multitasking

Communication

Independent work

Warehouse experience

WMS experience

Spanish bilingual (preferred)

Overtime available

Tools

Warehouse Management System (WMS)

Job description

Job Details

Job Location: Hempland DC Mountville PA - Mountville, PA 17554, Position Type: Full Time, Travel Percentage: Negligible, Job Shift: 1st Shift

Are you someone who enjoys motivating a team, helping others succeed, and keeping operations running smoothly? We’re looking for a Team Lead who is ready to take the next step in their career and help lead our team toward daily goals.

Schedule

• Monday – Friday | 7:00 AM – 3:30 PM
• Overtime may be required based on business needs.

Key Responsibilities

• Assign tasks to team members to maximize productivity and efficiency.
• Monitor team productivity, communicate daily performance numbers, and coach team members when improvement is needed.
• Audit the quality of work performed by team members and provide feedback as necessary.
• Assist the Supervisor with documentation, job setups, and other required paperwork.
• Maintain high standards of professional conduct and lead by example.
• Assist with onboarding and training new hires to ensure they understand job expectations and procedures.
• Provide coaching and feedback regarding productivity, attendance, and workplace conduct.
• Listen to team concerns and feedback, work toward resolving issues, and elevate matters when appropriate.
• Promote a safe, positive, and motivating workplace where team members can be successful.
• Complete required tasks within the Warehouse Management System (WMS), including printing orders, researching orders, and following end-of-day processing procedures for manifesting and invoicing.

Qualifications: What We’re Looking For

• Ability to manage multiple priorities in a fast-paced environment while working effectively as part of a team.
• Demonstrated ability to provide leadership and direction to team members across various projects and daily operations.
• Strong verbal and written communication skills.
• Self-motivated and able to work independently with minimal supervision.
• Previous warehouse or distribution experience preferred.
• Ability to lift, carry, and move up to 50 lbs.
• Previous experience with a Warehouse Management System (WMS) is preferred, but not required.
• Must be available to work overtime as needed based on business requirements.
• Spanish bilingual skills preferred.

About Jay Group

For more than 55 years, Jay Group has been helping some of the world’s most trusted and well-known brands get their products where they need to go—accurately and on time.

As an industry-leading provider of warehouse inventory management, eCommerce fulfillment, transportation, and specialty packaging services, Jay Group manages the critical back‑end details of parcel and B2B fulfillment so our clients can focus on what they do best: growing their brands and businesses.

When you join Jay Group, you become part of a team that values innovation, collaboration, trust, and a commitment to helping one another succeed.

Benefits

• 401(k) with company discretionary match
• Dental Insurance
• Employee Assistance Program (EAP)
• Health Insurance
• Life Insurance
• Long-Term Disability Insurance
• Paid Holiday Hours
• Paid Time Off (PTO)
• Plum Benefits
• Short-Term Disability Insurance
• Vision Insurance
• Weekly Pay

What Does It Take to Be a Jay Group Team Member?

At Jay Group, our success starts with our people. We’re looking for team members who embrace our core values and bring a positive, proactive approach to their work.

Our Core Values

• Make It Possible: We happily and skillfully remove barriers to success for our clients and our employees.
• Drive to Innovate: We have a relentless drive to innovate, simplify, and continually improve.
• We Win Together: We recognize that our success depends on our collective genius, and we succeed when our clients succeed.
• Built on Trust: We live our legacy of being open, honest, ethical, and genuine.

We Also Look For Team Members Who:

• Are proactive, self-motivated, and dependable.
• Take pride in their work and demonstrate strong attention to detail.
• Are comfortable working independently while also contributing to a team-focused environment.
• Are willing to successfully complete a background check.
• Are legally authorized to work in the United States.

Equal Employment Opportunity

Jay Group is an Equal Employment Opportunity Employer.