Team Lead

SOS International; El Paso (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

SOSi in El Paso, TX seeks a Team Lead to support the Supervisor, coordinate day-to-day data-collection tasks, and act as a liaison between Data Analysts and Data Coordinators. The role requires leadership, organization, and strong communication to ensure smooth workflow and program standards.

The ideal candidate is a US citizen, fluent in English and Spanish, with 1–2 years of related experience and the ability to work non-traditional hours in a 24/7 operational environment.

Qualifications

• 1-2 years of related job experience.
• Fluent in English and Spanish.
• Must be US Citizen to be eligible to receive appropriate level security clearance.
• Must have lived in the US for 3 out the past 5 years.
• Basic data entry skills.
• Ability to pass an SSBI government background investigation.
• Strong written and verbal communication skills.
• Must be able to work independently or within a team.

Responsibilities

• Maintain schedules and conduct role calls
• Provide direct oversite for Data collections team members
• Coordinate communications between functional teams
• Draft and maintain administrative paperwork and reports
• Double check work products for accuracy and completeness

Skills

Bilingual EN/ES

Data entry

Communication skills

Teamwork

Security clearance

Independent work

Job description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

Overview

SOSi is seeking a Team Lead who will be responsible for supporting the Supervisor in managing day-to-day shift operations and will serve as the acting Supervisor in their absence. The Team Lead will play a key role in ensuring smooth workflow by coordinating tasks, monitoring performance, and assisting with issue resolution during assigned shifts. Additionally, the Team Lead will act as a liaison between Data Analysts and Data Coordinators, facilitating effective communication, ensuring alignment on project goals, and promoting collaboration across functions. This role requires strong leadership, organizational, and interpersonal skills to maintain operational continuity and uphold program standards.

• Maintain schedules and conduct role calls
• Provide direct oversite for Data collections team members
• Coordinate communications between functional teams
• Draft and maintain administrative paperwork and reports
• Double check work products for accuracy and completeness

Qualifications

• 1-2 years of related job experience
• Fluent in English and Spanish
• Must be US Citizen to be eligible to receive appropriate level security clearance
• Must have lived in the US for 3 out the past 5 years
• Basic data entry skills
• Ability to pass an SSBI government background investigation
• Strong written and verbal communication skills
• Must be able to work independently or within a team

Additional Information

• Work is on-site at one of multiple SOSi locations
• Requires periods of non-traditional hours including consecutive nights or weekends when necessary
• Shift work is required as this is 24/ 7/ 365 days a year operational environment
• Ability to work efficiently under deadlines and pressure
• Ability to keep up in a fast-paced environment
• Must be able to work any assigned shift

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.