Team Lead

SOS International LLC; Albuquerque (NM); On-site; USD 50,000 - 70,000; Full time

Job summary

SOS International LLC in Albuquerque, NM is looking for a skilled Team Lead to manage a 24/7 program. This key position involves overseeing data collection teams, coordinating communication, and ensuring workflow efficiency. The ideal candidate must be proficient in both English and Spanish, have 1-2 years of relevant experience, and be a US citizen eligible for security clearance.

This full-time position may require non-traditional hours and the ability to work under pressure in a fast-paced environment. Join a diverse team committed to supporting national security missions.

Qualifications

• 1-2 years of related job experience.
• Must be a US citizen to be eligible for security clearance.
• Must have lived in the US for 3 out of the past 5 years.

Responsibilities

• Maintain schedules and conduct role calls.
• Provide direct oversight for data collections team members.
• Coordinate communications between functional teams.

Skills

Fluent in English and Spanish

Basic data entry skills

Strong written and verbal communication skills

Ability to work independently or within a team

Job description

Multiple Locations, Multiple Locations, USA

Full-time

Clearance Requirement: Other

Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

Overview

This position is contingent upon contract award

SOSi is seeking a Team Lead to support a 24/7/365 program, who will be responsible for managing day-to-day shift. The Team Lead will play a key role in ensuring smooth workflow by coordinating tasks, monitoring performance, and assisting with issue resolution during assigned shifts. Additionally, the Team Lead will act as a liaison between Data Analysts and Data Coordinators, facilitating effective communication, ensuring alignment on project goals, and promoting collaboration across functions. This role requires strong leadership, organizational, and interpersonal skills to maintain operational continuity and uphold program standards.

Essential Job Duties

• Maintain schedules and conduct role calls
• Provide direct oversite for Data collections team members
• Coordinate communications between functional teams
• Draft and maintain administrative paperwork and reports
• Double check work products for accuracy and completeness

Qualifications

Minimum Requirements

• 1-2 years of related job experience
• Fluent in English and Spanish
• Must be US Citizen to be eligible to receive appropriate level security clearance
• Must have lived in the US for 3 out the past 5 years
• Basic data entry skills
• Ability to pass an SSBI government background investigation
• Strong written and verbal communication skillsMust be able to work independently or within a team

Additional Information

Work Environment

• In-person and on-site
• Requires periods of non-traditional hours including consecutive nights or weekends when necessary
• Ability to work efficiently under deadlines and pressure
• Ability to keep up in a fast-paced environment
• Must be able to work any assigned shift

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.