Team Lead

DSV Air & Sea Inc.; Aurora (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

DSV Air & Sea Inc. in Aurora, IL is seeking a Team Lead to oversee warehouse operations, including receiving, shipping, and quality control. You will mentor associates, ensure safety, and drive adherence to ISO and OSHA standards.

You will coordinate labor, run productivity reports, and maintain accurate paperwork while upholding customer service standards in a fast-paced environment.

Qualifications

• High school diploma or GED.
• 1 year in logistics or distribution.
• Ability to operate material handling equipment.
• English language proficiency.

Responsibilities

• Mentor and train associates on distribution activities and SOPs.
• Oversee inbound/outbound activities, verify paperwork and SOPs.
• Provide professional customer service and reports for management.
• Ensure safety, quality, and compliance in all tasks.

Skills

Leadership

Team supervision

Safety compliance

Communication

Education

High school diploma or GED

Forklift certification

Tools

RF scanners

WMS functions

Job description

Position: Team Lead

Location: Aurora, IL

Division: Contract

Time Type: Full Time

Shift: 4pm-12:30am

Position Summary

The Team Lead oversees and coordinates all operational activities in the warehouse, including receiving, shipping, and quality control. Reporting to the Operations Supervisor, the Team Lead ensures associates execute tasks in line with company service and cost objectives while maintaining safety, compliance, and customer service standards.

Essential Duties and Responsibilities

• Training Responsibilities: Mentor and train new and existing associates on distribution activities, SOPs (shipping, receiving, picking, QC), and forklift operation/certification.
• Shipping/Receiving Responsibilities: Oversee inbound unloading, product stacking, outbound staging, verify paperwork, load orders accurately, follow SOPs, and investigate discrepancies.
• Customer Service: Conduct yourself professionally, communicate with customers via phone, email or in person, and prepare activity reports for management.
• Quality Control Responsibilities: Use documentation to ensure correct receiving/shipping/picking, verify standards, report defects, handle packaging tasks, and attend quality meetings.
• Safety, Housekeeping, and Compliance: Enforce ISO, safety protocols, and OSHA/MSDS standards; maintain a clean, secure warehouse; participate in safety meetings.
• Labor Management: Direct warehouse team to meet objectives, assist associates with productivity sheets, help set schedules, and ensure proper product handling.
• Responsibility and Authority: Attend department meetings, document non‑conformities, and report to the Quality Department.
• Equipment Operation: Operate and maintain sit‑down/stand‑up trucks, reach trucks, sweeper scrubbers, scissor lifts, cherry pickers, pallet jacks, etc.; keep an active forklift certification.
• Maintenance: Perform or assist with building, grounds, and equipment upkeep.
• Other Duties: Administrative tasks such as answering phones, scheduling, filing; work evenings, weekends, and overtime as needed.
• Supervisory Responsibilities: None.

Minimum Required Qualifications

• Education & Experience: High school diploma or GED; 1 year in logistics or distribution; able to operate material handling equipment; work in moderate temperatures.
• Certificates: Forklift training completion.
• Computer Skills: Basic computer use, RF scanners, and WMS functions.
• Language: English (reading, writing, verbal).
• Mathematical Skills: Basic–intermediate ability to verify quantities and inventory.
• Other: Strong attention to detail and punctuality, ability to work with minimal supervision, clear communication, adaptability to change.

Preferred Qualifications

• 2–4 years in a warehouse/logistics environment.
• 2–4 years of proven forklift experience.
• Current or prior MHE certification.

Physical Demands

• Occasional: Hand/finger manipulation, sitting, handling packages.
• Frequently: Bending.
• Constantly: Walking and standing.
• Lift/Carry and push/pull 21–50 pounds; reach above shoulder, reach outward, squat, or kneel.

Work Environment

The employee rarely is exposed to fumes, airborne particles, or toxic chemicals. Noise levels are normally low to moderate.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Additional Information

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable law. If you are required special assistance or accommodation while seeking employment, please contact Human Resources at [e-mail].

DSV reserves the right to defer or close a vacancy at any time.