Team/Crew Leader

soar-restaurants-sonic; Livonia (MI); On-site; USD 18,000 - 23,000; Full time

Job summary

Sonic Drive-In in Michigan is seeking a Team/Crew Leader to perform, lead, and supervise core restaurant duties to ensure guests receive quality products and service. The role supports daily operations and may involve drive-thru supervision where applicable.

Key requirements include strong communication, basic math, and the ability to train new staff while maintaining policies and standards. Regular attendance and leadership skills are essential for success in this role.

Qualifications

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Responsibilities

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

Skills

Leadership

Time management

Conflict resolution

Communication

Job description

Position:Team/Crew Leader

Immediate Supervisor:

Manager on Duty (MOD)

Status:

Nonexempt

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards


• Assist with new employee orientation and training


• Comply with all company policies, procedures, and operational standards


• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards


• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings


• Report customer or employee complaints/issues to MOD


• Move and stock food product weighing up to 50 pounds


• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills


• General restaurant or retail knowledge


• Basic math and reading skills


• Effective verbal and written communication skills


• Ability to follow directions


• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions