Team Coordinator (Scheduler, Office, Medical) - HomeCare

Hartford HealthCare; Southington (CT); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Hartford HealthCare is seeking a Team Coordinator to support care management across Connecticut’s healthcare network. You will schedule visits, coordinate admissions, and liaise with patients and clinical staff to ensure timely, compliant care delivery.

The role requires a High School Diploma or equivalent with preferred associates in medical secretarial work and at least three years of related office experience in health care. Strong organizational skills are essential.

Formación

• High School Diploma or equivalent required.
• Associate’s Degree with medical secretarial background preferred.
• Three years of related office experience in health related field preferred.

Responsabilidades

• Schedule nursing, therapy, and social work visits to ensure timely patient care delivery.
• Triage incoming calls, prioritize needs and provide high-quality customer service.
• Coordinate with supervisors and care teams regarding patient information and compliance.
• Manage electronic and paper records to ensure accurate, timely information flow.
• Provide administrative support to the care management team and use EMR and databases.
• Assign and de-assign clinical staff to patients and coordinate admissions services.

Conocimientos

Office procedures

Computer proficiency

Educación

Associate’s Degree with medical secretarial background

Descripción del empleo

Location Detail: 81 Meriden Ave Bradley Memoria (10003)

Work where every moment matters.

Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Team Coordinator.

Job Responsibilities

• Ensure compliance with agency policies, procedures, and regulatory requirements to support deficiency-free survey outcomes.
• Schedule nursing, therapy, and social work visits to ensure timely patient care delivery.
• Facilitate the timely initiation of care through accurate scheduling, task assignment, problem-solving, and critical thinking.
• Triage incoming calls, prioritize needs appropriately, and provide high-quality customer service support.
• Coordinate and communicate with supervisors and interdisciplinary team members regarding patient information, data management, and regulatory compliance.
• Manage electronic and paper records to ensure the accurate, efficient, and timely flow of patient, operational, and financial information.
• Provide administrative and clerical support to the care management team through both electronic and manual processes.
• Utilize electronic medical records, computer systems, and medical/financial databases effectively and accurately.
• Assign and de-assign clinical staff to patients electronically while maintaining appropriate system permissions.
• Coordinate initial admission services and serve as a liaison between patients, clinical staff, and care teams.
• Demonstrate strong communication, organizational, and time management skills.
• Adhere to established agency processes and standards to ensure consistency, quality, and operational efficiency.
• Organize daily workflow while maintaining confidentiality of patient, employee, and agency information.
• Ensure required information is received, processed, and communicated in a timely manner to support admissions, billing, payroll, and patient care delivery.
• Actively participate in agency performance improvement initiatives, including the H3W process.
• Perform other duties as assigned.

Qualifications

High School Diploma or equivalent required

• Office procedures required
• Computer proficiency required

Associate’s Degree with medical secretarial background preferred

Three years of related office experience in health related field Preferred

We take great care of careers

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment