Team Coordinator

AccordCare; Vero Beach (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

AccordCare seeks an organized Team Coordinator to manage the referral-to-admission process and keep administrative operations running smoothly. Collaboration with clinical and marketing teams will help remove barriers to admission and support patient transitions.

The role requires strong organizational and communication skills, experience with Microsoft Office and EHR systems, and a commitment to confidentiality and high-quality patient service.

Qualifications

• High School Diploma required.
• Proficiency with Microsoft Office and electronic health record systems.
• Strong organizational and communication skills with professional telephone etiquette.
• Knowledge of home health operations preferred.

Responsibilities

• Coordinate the full referral-to-admission process from initial inquiry through scheduling and intake documentation.
• Schedule staff for patient evaluations, consents, and admissions.
• Maintain accurate data for referral sources, physicians, and patient accounts.
• Generate and review key operational reports such as census, scheduling, and productivity.
• Ensure HIPAA compliance and protect patient privacy.

Skills

Microsoft Office

Phone etiquette

Organizational skills

Communication skills

Home health operations knowledge

Education

High School Diploma

Tools

Electronic health record (EHR) systems

Job description

We are seeking an organized and dependable Team Coordinator to join our team. This position plays a vital role in managing the referral-to-admission process, ensuring every patient receives a smooth, timely, and professional experience. The ideal candidate combines strong administrative ability with excellent communication skills and a collaborative mindset.

What You'll Do

• Coordinate the full referral and admission process, from initial inquiry through scheduling and intake documentation.
• Track and manage medical and office supplies, ensuring availability and timely reordering.
• Schedule staff for patient evaluations, consents, and admissions.
• Partner with clinical and marketing teams to resolve admission barriers and support patient transitions.
• Maintain accurate data for all referral sources, physicians, and patient accounts.
• Generate and review key operational reports such as census, scheduling, and productivity.
• Monitor field staff productivity and communicate exceptions to leadership.
• Enter orders, documentation, and schedules into electronic systems with precision.
• Track pending and non-admitted referrals and follow up promptly.
• Support payroll accuracy by verifying timecards and visit documentation.
• Maintain on-call logs and coordinate timely distribution.
• Foster clear, respectful communication across departments and with external partners.
• Represent the organization with professionalism and uphold confidentiality standards.

Compliance, Safety, and Patient Rights

• Follow all agency policies, accreditation standards, and applicable regulations.
• Protect patient privacy and maintain HIPAA compliance.
• Report any incidents, safety issues, or patient concerns immediately.
• Support a culture of respect, safety, and ethical practice.

Team Culture and Development

• Participate in in-service training and team meetings.
• Model accountability, teamwork, and professionalism.
• Promote a supportive and solution-focused work environment.

What You Bring

• Education: High School Diploma required.
• Skills: Proficiency with Microsoft Office and electronic health record systems. Strong organizational and communication skills with professional telephone etiquette. Knowledge of home health operations preferred.
• Experience: Prior office experience required; experience in home health, hospice, hospital, or long-term care preferred.

Work Environment and Physical Requirements

This position operates primarily in an office setting with standard computer and phone work. You should be comfortable sitting for extended periods, managing detailed data, and occasionally lifting up to 15 pounds. Reasonable accommodations will be provided as needed. This position involves no exposure to blood or bodily fluids and no direct patient care responsibilities.

Why Join Us

You will be part of a dedicated, mission-driven team that values precision, professionalism, and compassionate service. If you thrive in a structured yet collaborative environment and take pride in supporting patient care excellence, we encourage you to apply.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.