Staffing Coordinator Home Health

Home Health Care, Inc.; Montgomeryville (Montgomery County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Referral bonuses

FSA and 401(K) plans

Part-time or full-time options

Job summary

Home Health Care, Inc. is seeking a Staffing Coordinator to align caregivers with clients, coordinate home care scheduling, and resolve issues promptly. You will use a web-based system to monitor clock-in/out, care logs, and records while maintaining clear communication with caregivers, clients, and case managers.

The role requires a high school diploma or GED, 2+ years of relevant experience, and strong interpersonal and computer skills. Valid driver’s license and background check are required.

Qualifications

• High school diploma or GED required.
• At least two years of relevant work experience.
• Excellent phone, interpersonal, verbal and written communication skills.
• Fast-paced and self-directed, able to work with little direct supervision.
• Advanced computer proficiency with staffing, scheduling, EMR, Word, Excel and PowerPoint.

Responsibilities

• Match caregivers to clients based on personality, skill, scheduling needs and caregiver availability.
• Schedule caregivers for home care and resolve arising issues.
• Staff clients with caregivers based on location, time, skills/needs, and requests.
• Organize caregiver and client issues (time-off, schedule changes, availability).
• Use a care management system to monitor on-time arrival, clock-in/out, care logs, and records.
• Communicate with caregivers, clients, case managers, and office staff.

Skills

Interpersonal communication

Verbal communication

Written communication

Organizational skills

Attention to detail

Self-direction

Time management

Education

High school diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

EMR systems

Staffing systems

Recruiting systems

Job description

Responsibilities

• Match caregivers to clients based on personality, skill, client scheduling needs and caregiver availability.
• Work closely with clients to schedule caregivers for home care and problem‑solve arising issues.
• Accurately staff clients with caregivers based on location, time, skills/needs, and requests.
• Consistently organize caregiver and client issues (e.g., time‑off requests, questions, schedule changes, availability concerns).
• Utilize a web‑based care management system to monitor caregivers for on‑time arrival, manage clock‑in/clock‑out, monitor care logs, and update client and caregiver records.
• Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
• Perform in‑home assessment visits and calls as required.
• Complete incident reporting as necessary.
• Contact healthcare providers to obtain documentation and information as needed.
• Ensure all state and federal rules and regulations are strictly adhered to.
• Provide on‑call support as needed.
• Perform other projects and duties assigned by administration.

Requirements

• High school diploma or GED.
• At least two years of relevant work experience.
• Excellent phone, interpersonal, verbal and written communication skills.
• Fast‑paced and self‑directing, capable of working with little direct supervision.
• Advanced computer proficiency and comfort with technology applications including personnel recruiting systems, staffing and scheduling systems, electronic medical records, Microsoft Word, Excel, and PowerPoint.
• Highly organized and detail oriented, able to handle extensive paperwork/documentation.
• Reliable car, valid state driver’s license and car insurance.
• Background check required.
• Must have authorization to work in the USA.

Benefits

• Competitive pay.
• Part‑time or full‑time options.
• Medical, dental, and vision coverage.
• Insurance benefits: life, accident, death, disability, indemnity.
• Referral bonuses.
• FSA and 401(K) plans.

We are searching for a dynamic Staffing Coordinator for our local branch who is able to work independently and assist our agency grow by increasing referrals while retaining high patient satisfaction.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.