Team Communications Specialist — In-Office Client Care

Traveling Teams Inc.; Bingham Farms (MI); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Traveling Teams Inc. is seeking a Team Communications Coordinator in Bingham Farms, MI to manage inbound/outbound communications, coordinate with group leaders, and act as a liaison between teams and placement coordinators.

This full-time clerical role requires strong written/verbal communication and CRM experience. You will work independently with occasional internal collaboration, supporting brand integrity and exceptional service across youth and amateur sports travel.

Qualifikationen

• High school diploma or equivalent required.
• Associate’s degree or higher preferred.
• Excellent written and verbal communication.
• Proficient in basic computer applications.
• Experience in customer service preferred.

Aufgaben

• Maintain high communication standards for all events.
• Serve as main contact for Group Leaders on all events.
• Complete daily follow-ups using internal CRM.
• Handle emergency correspondence and relay information to managers.
• Proactively engage internal customers and subject matter experts.
• Routinely engage client contacts to assess status and expectations.
• Complete daily assignments per department standards.
• Maintain attendance, punctuality, appearance, and safety procedures.
• Perform daily duties as assigned by Supervisors.

Kenntnisse

Clerical basics

Communication

Active listening

Computer skills

Customer service

Ausbildung

High school diploma or equivalent

Associate degree preferred

Jobbeschreibung

Traveling Teams Inc. is seeking a Team Communications Coordinator in Bingham Farms, MI to manage inbound/outbound communications, coordinate with group leaders, and act as a liaison between teams and placement coordinators.

This full-time clerical role requires strong written/verbal communication and CRM experience. You will work independently with occasional internal collaboration, supporting brand integrity and exceptional service across youth and amateur sports travel.