Remote Travel Support Coordinator: Customer Care & Growth

Enchanted Horizons Travel; Coldwater (MI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A service-oriented travel company in Michigan is seeking a motivated Customer Service Coordinator to enhance client experiences. The role involves assisting customers with travel inquiries, coordinating details, and ensuring clear communication throughout the planning process. Ideal candidates will have strong communication and organizational skills, a customer-focused mindset, and a preference for remote work. This position offers comprehensive training, flexible work options, and opportunities for career growth within the travel industry.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service, administrative, or hospitality experience

Interest in travel

Job description

A service-oriented travel company in Michigan is seeking a motivated Customer Service Coordinator to enhance client experiences. The role involves assisting customers with travel inquiries, coordinating details, and ensuring clear communication throughout the planning process. Ideal candidates will have strong communication and organizational skills, a customer-focused mindset, and a preference for remote work. This position offers comprehensive training, flexible work options, and opportunities for career growth within the travel industry.