Team Assistant

Holisticare Hospice; Wyomissing (Berks County); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Career path program

Paid time off & holidays

Tuition reimbursement

Wellness programs

401(k) matching

Job summary

Holisticare Hospice is seeking a Team Assistant to provide essential office and administrative support, acting as a key contact for internal team members, patients, families, and external partners. You will help coordinate daily schedules, manage patient charts, and ensure accurate medical records while upholding dignity and compassion in end-of-life care.

Join a mission-driven team that values organization, professionalism, and attention to detail, with comprehensive benefits and opportunities

Qualifications

• High School Diploma or GED required.
• Minimum of two (2) years experience of clerical and administrative experience in a healthcare setting required (hospice experience preferred).
• Proficient with Microsoft Office or related software and able to type 60 words per minute.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Ability to take initiative, set priorities, multitask and organize work. Must be self-motivated and detail oriented.

Responsibilities

• Coordinate and manage daily schedules for all team members, helping ensure patients and families receive timely, compassionate, and uninterrupted care.
• Maintain and update patient assignment lists to support thoughtful care coordination and team accountability.
• Accurately enter patient care data, establish patient charts, and maintain complete medical records that uphold the dignity, safety, and continuity of patient care.
• Communicate patient discharges, transfers, and changes in condition to staff promptly, supporting informed clinical decisions and seamless transitions.
• Process telephone prescriptions by logging and forwarding orders for physician signatures, maintaining tickler files to ensure timely completion and regulatory compliance
• Prepare and support interdisciplinary group (IDG) meetings by organizing materials, documenting meeting minutes, and distributing care updates to attending physicians
• Track, order, and maintain office and medical supplies so care teams are fully equipped to focus on patients rather than logistics
• Monitor and audit clinical documentation within the electronic medical record to ensure accuracy, completeness, and compliance with hospice, state, and federal standards
• Demonstrate knowledge of hospice policies and licensing regulations, contributing to a culture of accountability, quality, and compassionate care

Skills

Microsoft Office

Typing 60 wpm

Interpersonal skills

Education

High School Diploma or GED

Job description

Holisticare Hospice is currently seeking a Team Assistant for our Holisticare Hospice Program. If you are looking for a career with purpose, meaningful work, and a supportive team culture, this may be the perfect opportunity for you. In this role, you’ll be an essential part of a compassionate care team helping ensure patients and families receive the dignity, comfort, and support they deserve during life’s most meaningful moments.

The Team Assistant provides vital office and administrative support through a variety of clerical and organizational activities. This role serves as a key point of contact for internal team members, patients, families, and external partners. Strong organization, approachability, professionalism, and attention to detail are critical to success in this position. A successful Team Assistant confidently manages daily responsibilities while contributing to a calm, well-coordinated environment that supports the mission of hospice care.

Who we are:

At Holisticare Hospice, we take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we surround our patients and their loved ones with unwavering support, comfort, and compassion. At Holisticare Hospice,we look for dedicated professionals who share our belief that true hospice care extends beyond medical needs—it’s about bringing dignity, peace, and human connection to every life we touch.

We offer a supportive, growth-oriented environment along with a comprehensive benefits package that includes:

• Comprehensive Health, Dental, & Vision Insurance
• Career Path Program that supports internal growth, advancement, and increased pay
• A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience
• Company matching 401(k) to secure your future

Responsibilities

• Coordinate and manage daily schedules for all team members, helping ensure patients and families receive timely, compassionate, and uninterrupted care
• Maintain and update patient assignment lists to support thoughtful care coordination and team accountability
• Accurately enter patient care data, establish patient charts, and maintain complete medical records that uphold the dignity, safety, and continuity of patient care
• Communicate patient discharges, transfers, and changes in condition to staff promptly, supporting informed clinical decisions and seamless transitions
• Process telephone prescriptions by logging and forwarding orders for physician signatures, maintaining tickler files to ensure timely completion and regulatory compliance
• Prepare and support interdisciplinary group (IDG) meetings by organizing materials, documenting meeting minutes, and distributing care updates to attending physicians
• Track, order, and maintain office and medical supplies so care teams are fully equipped to focus on patients rather than logistics
• Monitor and audit clinical documentation within the electronic medical record to ensure accuracy, completeness, and compliance with hospice, state, and federal standards
• Demonstrate knowledge of hospice policies and licensing regulations, contributing to a culture of accountability, quality, and compassionate care

Qualifications

• High School Diploma or GED required
• Minimum of two (2) years experience of clerical and administrative experience in a healthcare setting required (hospice experience preferred)
• Proficient with Microsoft Office or related software and able to type 60 words per minute.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Ability to take initiative, set priorities, multitask and organize work. Must be self-motivated and detail oriented.
• Must be a licensed driver with an automobile that is an accordance with state and organizational requirements and is in good working order.

$22.00 - $26.00 per hour (Average Pay Range). The pay range listed represents a general guideline for the role and is not a guarantee of the final offer. Compensation will be determined based on the selected candidate’s relevant experience and the specific responsibilities of the position. Final compensation rate will be discussed and confirmed at the conclusion of the interview process.