Team Assistant

Uphoff Ventures, LLC; Midlothian (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k

Roth IRA

Paid time off

Flexible schedule

Health insurance

Vision insurance

Professional development

Job summary

Uphoff Ventures, LLC is seeking a Team Assistant to support the front-of-house team in delivering exceptional service. The role involves assisting with food delivery, table setup, and keeping the dining area clean and organized to ensure a positive guest experience and smooth service.

The position requires maintaining pace during service, assisting with setup and bussing, and collaborating with management for guest satisfaction. English fluency is required, with Spanish desirable.

Qualifications

• Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling.
• High School Diploma or Equivalent.
• Ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot environment.

Responsibilities

• Strategic and Financial Responsibilities: Upselling opportunities, cost control.
• Operational Responsibilities: Food delivery, assisting servers, setup, bussing stations.
• Customer Service Responsibilities: Assisting guests.

Skills

English

Attention to Detail

Time Management

Technological Proficiency

Education

High School Diploma or equivalent

ServSafe Certification

Tools

POS Systems

Job description

Benefits:

• Fun and Exciting Work Environment
• Culture & Community - engaging team events, monthly team recognition
• 401k, Roth IRA
• Financial Security - competitive salary, incentive bonus structure
• Generous Paid Time Off Policies
• Work-Life Balance - Flexible working schedule
• Health & Wellbeing - company sponsored health and vision insurance
• Professional Development

Role Purpose:

Overall, the role purpose of Team Assistant is to support the front-of-house team in delivering exceptional service to guests by assisting with food delivery, table setup, and clearing, while maintaining cleanliness and organization in the dining area. Their contributions are essential to ensuring a positive dining experience for guests and helping the restaurant run smoothly during service.

Key Responsibilities:

• Strategic and Financial Responsibilities
  • Upselling Opportunities
  • Cost Control
• Operational Responsibilities
  • Food Delivery
  • Assisting Servers
  • Assisting Set Up
  • Bussing Stations
• Customer Service Responsibilities
  • Assisting Guests

Education & Qualifications:

• Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
• High School Diploma or Equivalent
• Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment

Experience:

• Desirable - Previous experience in a high volume restaurant

Skills & Competencies:

• Attention to Detail
• Time Management
• Technological Proficiency
  • Desirable - POS Systems

Personal Qualities:

• Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.

Languages:

• English
• Desirable - Spanish

Department: Operations/Culinary

Location: On-Site

Travel Required: No

Working Pattern: Monday-Friday, Weekends, Nights, Holidays

Reports To: General Manager/AGM

Collaborates With: Management team, Administrative support

Supports & Engages With: FOH, BOH