Team Assistant

Southcoast Health System; Fairhaven (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a community-focused health system as a Team Assistant, where your role supports vital healthcare services. This position offers a competitive salary and a comprehensive benefits package, including generous time off and professional growth opportunities. You'll thrive in a dynamic environment, providing essential administrative support to clinical teams while ensuring exceptional customer service. If you are passionate about making a difference in healthcare and enjoy a collaborative workplace, this role is perfect for you.

Benefits

Competitive pay

Comprehensive benefits package

Generous Earned Time Off

Employee Wellbeing Program

403B Retirement Plan with company match

Tuition assistance

Professional growth opportunities

Qualifications

• 2-3 years of medical office experience required.
• Proficient in computer skills and data entry.
• Must demonstrate effective communication skills.

Responsibilities

• Provide administrative support to clinical teams.
• Handle patient and staff scheduling and referrals.
• Assist with billing and clinical data entry.

Skills

Interpersonal Skills

Customer Service

Communication Skills

Data Entry

Medical Terminology

Multi-tasking

Education

Associates degree in medical office administration

Tools

MS Office Suite

Outlook

Job description

Team Assistant

Location

US-MA-Fairhaven

ID

2025-39563

Schedule

Regular Full-Time

Remote

No

Department

Rehab

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Team Assistant

Hours: 40hrs

Shift: Day shift, 8:00am - 4:30pm with very minimal holiday rotation

Location: Visiting Nurse Association - Fairhaven, MA

A career at Southcoast Health offers you:

A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Under general supervision of the Clinical Managers or designee and in support of customer service goals, provide administrative and clerical support to assigned teams in areas related to referrals, patient and staff scheduling, authorization and billing, clinical data entry and reporting, answering call center calls, etc.

Qualifications

• Associates degree in medical office administration or the equivalent knowledge and experience is required.
• Minimum of 2-3 years previous medical office experience required.
• Requires proficient computer skills, including experience with various software (MS Office Suite and Outlook) and database programs.
• Must possess and demonstrate highly effective interpersonal, customer service and communication skills with all stakeholders of the organization, including peers, patients and physician practices.
• Medical terminology and experience working with electronic medical record system strongly preferred.
• Substantial typing and data entry experience required.
• Home Health related experience preferred.
• Must be able to multi-task and thrive in a busy, home health rehab department
• Computer skills required and scheduling experience preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $18.54 - USD $31.20 /Hr.