TCO Supervisor

The Car Park; Greenville (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

18 days PTO

Paid parental leave

Volunteer Time Off

Paid holidays

Life insurance

401(k)

Job summary

The Car Park is seeking an experienced Traffic Control Officer Supervisor in Greenville, NC. You will lead a team of traffic control officers, schedule shifts, and ensure safety and regulatory compliance across varied sites.

You will train staff, coordinate with emergency services, and develop traffic control plans for construction zones and events while producing detailed performance reports.

Qualifications

• High school diploma or GED; Bachelor's degree preferred.
• 3+ years of experience in traffic control, with supervisory experience.
• Valid driver’s license and any required traffic management certifications.

Responsibilities

• Lead, mentor, and supervise a team of traffic control officers.
• Schedule and assign shifts, ensuring adequate coverage for traffic management needs.
• Conduct performance evaluations and provide constructive feedback.
• Address personnel issues in line with policies.
• Develop and implement traffic control plans for construction zones, events, and emergencies.
• Monitor traffic flow and identify areas needing intervention.
• Oversee setup/removal of traffic control devices.
• Provide safety training to officers on procedures and regulations.
• Ensure compliance with local, state, and federal laws.
• Coordinate with law enforcement and public works as needed.
• Prepare reports on incidents and resource use.
• Respond to traffic-related emergencies swiftly and effectively.
• Collaborate with emergency services to restore traffic flow.

Skills

Leadership

Problem-solving

Communication

Attention to detail

Adaptability

Education

GED or High School

Bachelor's degree preferred

Tools

Traffic management software

Job description

Job Details: Level: Experienced, Job Location: Greenville, NC 27834, Position Type: Full Time, Education Level: GED or High School, Salary Range: $18.00 - $18.00 Hourly, Job Shift: Day

WHO WE ARE

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.

The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.

WHO WE NEED

The Traffic Control Officer Supervisor oversees the operations and activities of a team of traffic control officers. This role ensures effective traffic management, compliance with traffic regulations, and the safety of both officers and the public. The Supervisor provides leadership, training, and performance evaluation while coordinating with other departments or agencies as needed.

• Lead, mentor, and supervise a team of traffic control officers.
• Schedule and assign shifts, ensuring adequate coverage for traffic management needs.
• Conduct regular performance evaluations and provide constructive feedback.
• Address personnel issues and conflicts in accordance with organizational policies.
• Develop and implement traffic control plans for various situations, including construction zones, special events, and emergency scenarios.
• Monitor traffic flow and identify areas requiring intervention to ensure smooth operations.
• Oversee the setup and removal of traffic control devices, such as signs, cones, and barriers.
• Provide training to new and existing traffic control officers on safety procedures, equipment use, and traffic regulations.
• Ensure team adherence to local, state, and federal traffic laws and regulations.
• Conduct safety audits and enforce compliance with workplace safety standards.
• Collaborate with law enforcement, public works, and other agencies to facilitate effective traffic management.
• Serve as the primary point of contact for addressing public inquiries and complaints related to traffic control.
• Prepare and maintain detailed reports on traffic incidents, team activities, and resource utilization.
• Respond to traffic-related emergencies, accidents, or disruptions, ensuring swift and effective action.
• Coordinate with emergency services to restore normal traffic flow and ensure public safety.

IDEAL CANDIDATE SKILLS

• Leadership and team management.
• Problem-solving and critical thinking.
• Effective communication and interpersonal skills.
• Attention to detail and commitment to safety.
• Adaptability and resilience in dynamic environments.

MINIMUM REQUIRED QUALIFICATIONS

• High school diploma or equivalent (Bachelor's degree in a related field preferred).
• Minimum of 3 years of experience in traffic control or a related field, with 3 years in a supervisory role.
• In-depth knowledge of traffic laws, control devices, and safety procedures.
• Strong leadership, organizational, and communication skills.
• Proficiency in using traffic management tools and software.
• Ability to work under pressure and make quick decisions in emergency situations.
• Valid driver's license and any required certifications in traffic management or safety.

BENEFITS WE OFFER

• 18 days of Recharging your Battery (PTO)
• Paid Parental Leave
• Volunteer Time Off (VTO)
• Paid holidays
• Bereavement
• Medical, Dental, Vision
• Flexible and health spending accounts
• Short term disability
• Critical illness and accident benefits
• Life insurance, tuition reimbursement
• 401(k) and more are available to eligible Team Members
• There's also the opportunity to work with a genuinely awesome team of co-workers

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That's not marketing lingo, it's the truth. Come meet us and you be the judge.

Equal Employment Opportunity

Qualifications: