TCO Supervisor

The Car Park, LLC; Greenville (NC); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

PTO: 18 days

Paid parental leave

Volunteer time off

Paid holidays

Medical, dental, vision

401(k)

Job summary

The Car Park, LLC is seeking a Traffic Control Officer Supervisor in Greenville, NC to lead a team responsible for safe and efficient traffic management. You will oversee shift scheduling, enforce safety procedures, and coordinate with law enforcement and public works to handle events and emergencies.

The role requires strong leadership, expert knowledge of traffic laws and devices, and the ability to perform under pressure.

Qualifications

• High school diploma or equivalent; Bachelor's degree in a related field preferred.
• Minimum of 3 years of experience in traffic control, with 3 years in a supervisory role.
• In-depth knowledge of traffic laws, control devices, and safety procedures.
• Strong leadership, organizational, and communication skills.
• Proficiency in using traffic management tools and software.
• Ability to work under pressure and make quick decisions in emergencies.

Responsibilities

• Lead and supervise a team of traffic control officers.
• Schedule shifts and ensure adequate coverage for traffic management needs.
• Conduct performance evaluations and provide constructive feedback.
• Develop and implement traffic control plans for construction zones, events, and emergencies.
• Coordinate with law enforcement, public works, and other agencies.
• Prepare and maintain detailed reports on incidents, operations, and resources.
• Respond to traffic-related emergencies and restore normal traffic flow.

Skills

Leadership

Team management

Problem-solving

Communication

Attention to detail

Adaptability

Education

High school diploma

Bachelor's degree preferred

Tools

Traffic management software

Job description

WHO WE AREProfessionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.WHO WE NEEDThe Traffic Control Officer Supervisor oversees the operations and activities of a team of traffic control officers. This role ensures effective traffic management, compliance with traffic regulations, and the safety of both officers and the public. The Supervisor provides leadership, training, and performance evaluation while coordinating with other departments or agencies as needed.Lead, mentor, and supervise a team of traffic control officers.Schedule and assign shifts, ensuring adequate coverage for traffic management needs.Conduct regular performance evaluations and provide constructive feedback.Address personnel issues and conflicts in accordance with organizational policies.Develop and implement traffic control plans for various situations, including construction zones, special events, and emergency scenarios.Monitor traffic flow and identify areas requiring intervention to ensure smooth operations.Oversee the setup and removal of traffic control devices, such as signs, cones, and barriers.Provide training to new and existing traffic control officers on safety procedures, equipment use, and traffic regulations.Ensure team adherence to local, state, and federal traffic laws and regulations.Conduct safety audits and enforce compliance with workplace safety standards.Collaborate with law enforcement, public works, and other agencies to facilitate effective traffic management.Serve as the primary point of contact for addressing public inquiries and complaints related to traffic control.Prepare and maintain detailed reports on traffic incidents, team activities, and resource utilization.Respond to traffic-related emergencies, accidents, or disruptions, ensuring swift and effective action.Coordinate with emergency services to restore normal traffic flow and ensure public safety.IDEAL CANDIDATE SKILLSLeadership and team management.Problem-solving and critical thinking.Effective communication and interpersonal skills.Attention to detail and commitment to safety.Adaptability and resilience in dynamic environments.MINIMUM REQUIRED QUALIFICATIONSHigh school diploma or equivalent (Bachelor's degree in a related field preferred).Minimum of 3 years of experience in traffic control or a related field, with 3 years in a supervisory role.In-depth knowledge of traffic laws, control devices, and safety procedures.Strong leadership, organizational, and communication skills.Proficiency in using traffic management tools and software.Ability to work under pressure and make quick decisions in emergency situations.Valid driver’s license and any required certifications in traffic management or safety.BENEFITS WE OFFER18 days of Recharging your Battery (PTO)Paid Parental LeaveVolunteer Time Off (VTO)Paid holidaysBereavementMedical, Dental, VisionFlexible and health spending accountsShort term disabilityCritical illness and accident benefitsLife insurance, tuition reimbursement401(k) and more are available to eligible Team MembersThere’s also the opportunity to work with a genuinely awesome team of co-workersProfessionalism, mutual respect, and a sense of humor are traits we value and exhibit. That’s not marketing lingo, it’s the truth. Come meet us and you be the judge.***Equal Employment Opportunity