Assistant General Manager

The Car Park; Greenville (NC); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

18 days of PTO

Paid Parental Leave

Volunteer Time Off (VTO)

Medical, Dental, Vision

401(k) and more

Job summary

The Car Park is seeking a qualified Management Level position based in Greenville, NC. The ideal candidate will oversee daily operations ensuring maximized utilization of Team Members while driving client relationship development through excellent communication.

Candidates should possess a high school diploma or GED, with at least 5 years of relevant management experience, and have strong skills in financial reporting, communication, and leadership. This role comes with a range of benefits, including paid parental leave and 401(k).

Qualifications

• 5+ years of management or supervisory experience in customer service.

Responsibilities

• Promote client relationship development through outstanding communication.
• Oversee daily activities of parking garages.
• Assist in onboarding and performance management of Team Members.
• Ensure adherence to operational guidelines and customer service procedures.
• Conduct operational audits and training.

Skills

Financial reporting knowledge

Strong MS Office skills

Leadership of workforce teams

Organizational skills

Problem-solving skills

Time management skills

Excellent communication skills

Education

High school diploma or GED

Job description

Job Details: Level: Management, Job Location: Greenville, NC 27834, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $65,000.00 - $80,000.00, Job Shift: Day.

About the Company

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun. The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting‑edge technology, supply legendary customer service, and provide best‑in‑class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.

Responsibilities

• Promote client relationship development through outstanding communication.
• Oversee daily activities of parking garages to maximize scheduling and real time utilization of Team Members.
• Assist in onboarding, offboarding and performance management of Team Members.
• Ensure that operational guidelines, security, cash control and customer service procedures are implemented and adhered to.
• Recommend and implement plans or programs to improve safety and other aspects of operations.
• Assist in training team members in customer service, safety, and inclusion.
• Prepare and conduct operational audits.
• Ensure systems are operational twenty-four hours a day, seven days a week.
• Set and maintain a positive and professional example for the workforce.
• Drop, move, and pick up parking equipment (cones, barricades, signs, etc.), as required.
• Handle and safeguard cash before, during, and after select events, as required.
• Other duties as assigned.

Ideal Candidate Skills

• Knowledge of financial reporting and budget responsibility.
• Strong MS Office skills.
• Ability to lead workforce teams of both professional and front-line employees.
• Excellent organizational, problem‑solving and time‑management skills.
• Exceptional verbal and written communication skills.
• Ability to remain driven to ensure the best possible support and customer service.
• Time management and prioritization skills.

Minimum Required Qualifications

• A high school diploma or GED.
• 5+ years management or supervisory experience in customer service.

Benefits We Offer

• 18 days of Recharging Your Battery (PTO)
• Paid Parental Leave
• Volunteer Time Off (VTO)
• Paid holidays
• Bereavement
• Medical, Dental, Vision
• Flexible and health spending accounts
• Short term disability
• Critical illness and accident benefits
• Life insurance, tuition reimbursement
• 401(k) and more are available to eligible Team Members

Benefits

There is also the opportunity to work with a genuinely awesome team of co-workers.

Equal Employment Opportunity

Equal Employment Opportunity Qualifications.