TBM & FinOps Manager: Tech Cost Transparency

John Hancock; Boston (MA); Hybrid; USD 107,000 - 200,000; Full time

Job summary

Manulife/John Hancock is seeking a Manager, Technology Business Management (TBM) & FinOps to strengthen technology cost transparency and mature TBM practices across Technology, Finance and business units. You will translate complex financial and operating data into clear cost insights that inform investment decisions and accountability.

This role leads Apptio-enabled cost management, builds consumption models, supports cloud and AI cost governance, and partners with senior leaders to improve

Qualifications

• 7+ years in Technology Business Management, IT Finance, FinOps, Technology Planning or related discipline
• Experience implementing TBM, technology cost management, or FinOps in a complex organization
• Strong understanding of cost structures, allocation methodologies, consumption models, and financial management
• Experience with Apptio or comparable cost-management platforms
• Strong analytical skills translating data into insights
• Ability to communicate complex tech and financial concepts to senior leaders
• Ability to collaborate across Technology, Finance and business functions

Responsibilities

• Build technology cost transparency across cloud, infrastructure, software, labour, vendors, AI, and enterprise technology services
• Advance TBM practices and Apptio governance across Technology and Finance
• Enable FinOps capabilities with allocation models, forecasting and reporting
• Influence decisions and adoption by translating data into actionable insights for leaders

Skills

TBM/FinOps experience

Apptio cost transparency

Technology cost management

Data analytics

Cross-functional collaboration

Executive communication

IT finance knowledge

Tools

Apptio

Power BI

Job description

Manulife/John Hancock is seeking a Manager, Technology Business Management (TBM) & FinOps to strengthen technology cost transparency and mature TBM practices across Technology, Finance and business units. You will translate complex financial and operating data into clear cost insights that inform investment decisions and accountability.

This role leads Apptio-enabled cost management, builds consumption models, supports cloud and AI cost governance, and partners with senior leaders to improve