Taxpayer Support Specialist

Jefferson County, Mo Local Government; Hillsboro (MO); On-site; USD 25,000 - 33,000; Full time

Job summary

Jefferson County Government seeks a Customer Service Representative to provide frontline support for taxpayers and the public. Responsibilities include assisting with filings, payments, inquiries, and data entry across multiple systems, while ensuring accuracy and confidentiality.

The role requires a HS diploma or GED and about two years of related experience. Strong communication and problem-solving skills are essential in a busy county office.

Qualifications

• HS diploma or GED required.
• Two years of relevant work experience required.

Responsibilities

• Assist taxpayers with filings and inquiries.

Skills

Customer service

Data entry

Microsoft Office

Phone support

Recordkeeping

Education

HS diploma or GED

Tools

DOR systems

GIS

JD Powers

Job description

Jefferson County Government seeks a Customer Service Representative to provide frontline support for taxpayers and the public. Responsibilities include assisting with filings, payments, inquiries, and data entry across multiple systems, while ensuring accuracy and confidentiality.

The role requires a HS diploma or GED and about two years of related experience. Strong communication and problem-solving skills are essential in a busy county office.