Airport Taxi

Union Depot; Saint Paul (MN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Uniforms provided

Job summary

ABM (NYSE: ABM) is a leading provider of facility, engineering, and infrastructure solutions, serving a broad range of sectors including aviation and education. This position involves guiding passengers to taxis, monitoring lines, and assisting with traffic while maintaining safety standards on a bustling airport campus.

The role requires customer service experience and strong English communication skills, with flexibility to work outdoors in varying weather and on weekends or nights.

Qualifications

• One year of customer service experience.
• Excellent written and verbal English communication skills.
• Clear and articulate written and oral communication skills.
• Willing and able to work outdoors in varying weather conditions.
• Basic skill level using Microsoft Word and Outlook.
• Able to work independently with minimal supervision.
• Must be able to stand, walk, sit for extended periods of time.
• Available to work weekends, holidays, days, evenings, and nights.

Responsibilities

• Directs passengers to available taxis; occasionally assisting with luggage.
• Monitors taxi lines and interacts with taxi drivers to ensure a positive customer experience.
• Monitors and assist with TNC traffic
• Records and prepares written taxi incident reports.
• Escalates any queries and concerns from the traveling public to supervisor or team lead.
• Adheres to and enforces department policies and ordinances relating to commercial vehicle operations at MSP.
• Maintains working knowledge of MAC Automated Vehicle Identification Software (MAVIS).
• Maintains current knowledge of the terminal campus and commercial vehicle roadway system.
• Monitors commercial vehicle roadways; responds to safety concerns and reports needed repairs.

Skills

Customer service

English communication

Outdoor work

Independent work

Tools

Microsoft Word

Outlook

Job description

Pay: $17.34-$17.34/ hourly The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. is required to become knowledgeable of basic airport operations including but not limited to airport taxi operations. Performs other duties as assigned. This position is assigned to five, eight-hour shifts. The days and hours of this position will include working weekends and holidays. Mandatory overtime is occasionally required. Uniforms are provided.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88M, LS, 3531, 2T1X1

Responsibilities

• Directs passengers to available taxis; occasionally assisting with luggage.
• Monitors taxi lines and interacts with taxi drivers to ensure a positive customer experience.
• Monitors and assist with TNC traffic
• Records and prepares written taxi incident reports.
• Escalates any queries and concerns from the traveling public to supervisor or team lead.
• Adheres to and enforces department policies and ordinances relating to commercial vehicle operations at MSP.
• Maintains working knowledge of MAC Automated Vehicle Identification Software (MAVIS).

Roadways

• Maintains current knowledge of the terminal campus and commercial vehicle roadway system.
• Monitors commercial vehicle roadways; responds to safety concerns and reports needed repairs.

Qualifications

• One year of customer service experience and the ability to respond to customers in a professional manner
• Excellent written and verbal English communication skills; articulates information in a concise and timely manner
• Clear and articulate written and oral communication skills
• Willing and able to work outdoors in varying weather conditions
• Basic skill level using Microsoft Word and Outlook
• Able to work independently with minimal supervision
• Must be able to stand, walk, sit for extended periods of time.
• Available to work weekends, holidays, days, evenings, and nights

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.