Tax Resolution Inside Sales Pro

Community-Tax,-LLC; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

No cold calling

Base pay + uncapped commissions

Job summary

Community Tax is seeking a Case Analyst - Inside Sales Consultant to be the first voice for prospective clients seeking tax relief. You will conduct consultations, explain our two-phase process, and guide clients toward resolution.

This role blends consultative sales, financial discovery, and client advocacy, with no cold calling and strong earning potential through base pay of $50,000 plus uncapped commissions. Join a growth-focused team helping individuals and businesses find relief.

Qualifications

• Demonstrated competencies in inside sales or consultative closing roles (financial services, debt relief, or related).
• Strong listening and empathic communication; ability to translate complex financial matters into clear solutions.
• Confident in conducting detailed financial intake conversations and qualifying opportunities.
• Client-first mindset with excellent communication and persuasion skills.
• Bilingual Spanish/English is a plus; familiarity with CRM processes.

Responsibilities

• Connect and consult inbound leads and referrals (NO COLD CALLING).
• Educate and guide clients on our two-phase process and how we help resolve IRS/state issues.
• Qualify and assess clients by gathering essential financial and personal details.
• Close with confidence by enrolling clients into Phase One and setting expectations.
• Build trust early to ensure smooth handoff to the Resolution Team for Phase Two.
• Collaborate across tax professionals, case advocates, and leadership for seamless handoffs.

Skills

Inside sales

Consultative selling

Client advocacy

Active listening

Spanish/English bilingual

Tools

CRM systems

Job description

Community Tax is seeking a Case Analyst - Inside Sales Consultant to be the first voice for prospective clients seeking tax relief. You will conduct consultations, explain our two-phase process, and guide clients toward resolution.

This role blends consultative sales, financial discovery, and client advocacy, with no cold calling and strong earning potential through base pay of $50,000 plus uncapped commissions. Join a growth-focused team helping individuals and businesses find relief.