Tax Prep Assistant - Client-Focused Tax Interviews

H&R Block, Inc.; Madison Park (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

H&R Block, Inc. is seeking a motivated Tax Support Associate in Madison Park, North Carolina. You will help begin tax interviews by entering client and W-2 information into the tax program and assist in assembling returns at closing.

You will review the finished product with clients, ensure superior service, and perform bookkeeping procedures as needed. Additional state and local requirements may apply; strong math and communication skills are essential.

Qualifications

• High school diploma or equivalent.
• Reading and math skills required to begin and finish the tax return interview.
• Ability to communicate effectively in person and on the phone.
• Previous experience with Windows-based computer programs.
• Additional state and local requirements may apply.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures
• Ensure all H&R Block clients are receiving superior service
• All other duties as assigned

Skills

Communication

Math skills

Reading

Education

High school diploma or equivalent

Tools

Windows-based software

Job description

H&R Block, Inc. is seeking a motivated Tax Support Associate in Madison Park, North Carolina. You will help begin tax interviews by entering client and W-2 information into the tax program and assist in assembling returns at closing.

You will review the finished product with clients, ensure superior service, and perform bookkeeping procedures as needed. Additional state and local requirements may apply; strong math and communication skills are essential.