Departmental Manager 14

State-of-Michigan; Dimondale (MI); Hybrid; USD 85,000 - 110,000; Full time

Job summary

The State of Michigan is seeking a dynamic leader to serve as the Departmental Manager for the Motor Fuel and IFTA Units within the Special Taxes Division. This role focuses on overseeing customer interactions, guiding process improvements, and delivering collaborative tax solutions.

Requirements include a bachelor's degree, four years of professional experience (two at P11 or one at 12), and the ability to work in Michigan with hybrid remote on a designated schedule.

Qualifications

• Bachelor's degree in any major.

Responsibilities

• Oversee customer interactions and forms processing across motor fuel and IFTA units.
• Monitor business processes, identify issues, and guide the team toward effective solutions.
• Collaborate with other Treasury work areas to complete projects and improve policies.

Education

Bachelor's degree

Job description

Are you someone who's passionate about great customer service, committed to diversity and inclusion, and excited by innovative problem solving? Do you enjoy building strong partnerships, coaching and developing team members, and finding new ways to continuously improve? If so, we may have the perfect leadership opportunity for you.

The Special Taxes Division is home to a team of motivated, hard-working, and inclusive professionals, and we're looking for a dynamic leader to serve as the Departmental Manager for the Motor Fuel and International Fuel Tax Agreement (IFTA) Units. This area handles all customer interactions - phone, written inquiries, and correspondence - and processes incoming forms, tax returns, and license applications. In this role, you'll be a recognized resource for tax matters within the Division and collaborate with other Treasury work areas to complete projects and solve problems. You'll also monitor business processes and policies, identify areas of concern, determine the causes of any issues, and guide the team toward effective solutions.

Education

Possession of a bachelor's degree in any major.

Experience

Please Note: A position is considered professional if the job requires a bachelor's degree. Qualifying 'professional experience' is only considered post bachelor's degree.

Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.

Official Transcripts

For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA). A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts.

Foreign Transcripts

Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.

Work must be performed in the state of Michigan

To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you currently reside outside of the State of Michigan, you must commute to Michigan to perform the responsibilities and duties of this position at your official work location.

Hybrid Remote Work.

To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you are a State of Michigan resident, this position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays. Additional onsite work may be required. Additionally, the selected candidate must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position, as well as secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Remote work arrangements are subject to management approval and may be adjusted or discontinued at any time. Please note that remote work is not available if you reside outside of the State of Michigan.

E-Verify.

The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Interviews.

Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.

Fingerprinting.

This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.