Departmental Technician 7-10

Michigan AG; Michigan; Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Remote work eligibility

Job summary

Michigan Department of Treasury is hiring a Departmental Technician to support Sales, Use and Withholding taxes. The role emphasizes documentation, process improvements, and training, working with multiple Treasury divisions to resolve complex issues.

Candidates should have a high school education, with eligibility for substitution by a bachelor's degree. Remote work is available within Michigan, with some onsite requirements.

Qualifications

• Education typically acquired through completion of high school.
• One year of experience performing administrative support activities equivalent to the 7-level in state service.
• One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
• Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
• Possession of a bachelor's degree may be substituted for the experience requirement.

Responsibilities

• Documentation of processes and procedures.
• Recommend efficiency improvements relating to standard methods of operations including training.
• Collaboration with other Treasury departments/divisions.
• Performance of complex queries.
• Lead and/or participate in special projects.
• Assist supervisors and front-line staff with resolution of complex tax issues.

Skills

Documentation

Problem solving

Communication

Relationship building

Education

High school diploma

Bachelor's degree substituted

Tools

SQL queries

Office software

Job description

Are you self-motivated, resourceful, resolution focused, and interested in helping others? If so, Sales, Use and Withholding taxes within the Business Taxpayer Services Division may have the perfect career opportunity for you. We are looking for an individual with strong communication and relationship building skills, who excels at problem solving, is detail oriented and results driven.

The Departmental Technician 7-10 position serves as a technical resource for Sales, Use and Withholding taxes. Responsibilities of the position include documentation of processes and procedures; recommendation of efficiency improvements relating to standard methods of operations including training; collaboration with other Treasury departments/divisions; performance of complex queries; lead and/or participate in special projects; and assist supervisors and front-line staff with resolution of complex tax issues.

Departmental Technician 7-E9 Position Description

Departmental Technician 10 Position Description

Treasury Careers - Learn more about why Treasury is a Great Place to Work!

Education

Education typically acquired through completion of high school.

Experience

Departmental Technician 7

One year of experience performing administrative support activities equivalent to the 7-level in state service.

OR

One year of experience as a technician or paraprofessional equivalent to the entry level in state service.

Departmental Technician 8

One year of experience performing administrative support activities equivalent to the 8-level in state service.

OR

One year of experience as a technician or paraprofessional equivalent to the entry level in state service.

Departmental Technician E9

One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

OR

One year of experience performing administrative support activities equivalent to the 9-level in state service.

OR

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Departmental Technician 10

Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

OR

Two years of experience performing administrative support activities equivalent to the 9-level in state service.

OR

Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.

Departmental Technician 7

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.

Departmental Technician 8

Possession of a bachelor's degree may be substituted for the experience requirement.

Departmental Technician E9

Possession of a bachelor's degree and one year of job-related experience may be substituted for the experience requirement.

Departmental Technician 10

Possession of a bachelor's degree and one year of professional experience may be substituted for the experience requirement.

Note: A position is considered professional if the job requires a bachelor's degree. Qualifying 'professional experience' is counted post bachelor's degree.

Please attach a cover letter and detailed resume to your application. If applicable, please attach a copy of your OFFICIAL college transcript(s) to your application. (Failure to do so may result in your application being screened out.)

Official Transcripts. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA). A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts.

Foreign Transcripts. Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.

Work must be performed in the state of Michigan

To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you currently reside outside of the State of Michigan, you must commute to Michigan to perform the responsibilities and duties of this position at your official work location.

Remote Work

To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you are a State of Michigan resident, this position is eligible for remote work up to five days per week. Please note that occasional onsite work will be required. Additionally, the selected candidate must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position, as well as secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason. Please note that remote work is not available if you reside outside of the State of Michigan.

E-Verify

The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Interviews

Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.

Fingerprinting

This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.

View the entire job specification at: http://www.michigan.gov/documents/DepartmentalTechnician_12525_7.pdf