Tax Office Information Clerk I — Frontline Support

Bexar County; Texas; Presencial; USD 24.000 - 28.000; Jornada completa

Descripción de la vacante

Bexar County Information Clerk I is a full-time position handling tax office inquiries, updating addresses, and mailing forms and receipts. The role involves data entry, customer communication, and routine calculations to support auto and property tax processes.

Under direct supervision, you will route license plates, notify customers of delays, and assist with refunds as needed. A GED or high school diploma and one year of office experience are required.

Formación

• High School or GED certificate and 1 year office experience or equivalent
• Knowledge of basic office procedures and telephone etiquette
• Skill in communicating with diverse groups using tact
• Ability to operate PC, typewriter, 10-key adding machine, telephone and basic office equipment; accurate data entry and filing; follow instructions; basic math calculations

Responsabilidades

• Answers routine questions over the telephone concerning tax office inquiries
• Updates mailing addresses into computer and verifies information with government agencies
• Types forms and tax receipts and mails to requesting individuals
• Files change of address cards and undeliverable tax statements
• Prepares estimated calculations pertaining to auto and property tax
• Researches requests such as ownership of property
• Notifies customers by mail or phone of delays or denials
• Routes specialized license plates to appropriate Tax Office substation
• May assist with re-calculating refunds to determine accuracy
• Performs other duties as required

Conocimientos

Phone etiquette

Data entry

Communication with diverse groups

Mathematical calculations

Educación

High School or GED

Herramientas

Personal computer

10-key adding machine

Typewriter

Descripción del empleo

Bexar County Information Clerk I is a full-time position handling tax office inquiries, updating addresses, and mailing forms and receipts. The role involves data entry, customer communication, and routine calculations to support auto and property tax processes.

Under direct supervision, you will route license plates, notify customers of delays, and assist with refunds as needed. A GED or high school diploma and one year of office experience are required.