Tax Office Information Clerk - Customer Support

Bexar County; United States; On-site; USD 24,000 - 28,000; Full time

Job summary

Bexar County seeks an Information Clerk I to handle Tax Office inquiries from the public, update mailing addresses, mail forms and receipts, and route license plates. Under supervision, you will prepare estimates and research requests and notify customers of processing delays or denials.

Requirements include a high school diploma or GED, clerical experience, and basic data entry and math skills. The role is full-time with standard office hours at County facilities.

Qualifications

• High School or GED required or equivalent experience.
• Knowledge of basic office procedures and telephone etiquette.
• Ability to operate computer and basic office equipment; data entry accuracy.

Responsibilities

• Answer routine Tax Office questions by phone and in person.
• Update mailing addresses in computer systems and verify with agencies.
• Prepare and mail forms and tax receipts; route plates as needed.

Skills

Data entry

Telephone etiquette

Customer service

Education

High School or GED

Tools

10-key adding machine

Personal computer

Job description

Bexar County seeks an Information Clerk I to handle Tax Office inquiries from the public, update mailing addresses, mail forms and receipts, and route license plates. Under supervision, you will prepare estimates and research requests and notify customers of processing delays or denials.

Requirements include a high school diploma or GED, clerical experience, and basic data entry and math skills. The role is full-time with standard office hours at County facilities.