Onsite Retail Tax Pro & Community Advocate

Intuit, Inc.; Lisle (IL); On-site; USD 43,000 - 48,000; Part time

Benefits offered by this job

401(k) Savings Plan with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance provided by Intuit

Employee Assistance Program

Discounts on Intuit products (TurboTax

Free TurboTax copy

Job summary

Intuit, Inc. is seeking a TurboTax - Retail Expert to serve customers onsite at a TurboTax Retail or Flagship location in Illinois. You will provide full-service tax return preparation, tax advice, and software support in a friendly, community-focused role.

The position emphasizes in-person service, local client outreach, and building long-term relationships while representing TurboTax in the community. A valid tax license and 3+ years of preparation experience are required, with bilingual

Qualifications

• Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience.
• Active PTIN required to file taxes.
• Must possess or be able to obtain state licenses, certificates, permits, or bonds.
• Minimum of 3 years of paid experience filing 30+ federal and state 1040 returns per season using professional tax software.
• Familiarity with Circular 230.
• Comfortable working onsite at a TurboTax location, Sunday–Saturday, at least 20 hours/week.
• Willing to wear a TurboTax uniform and work in a front-facing retail environment.
• Bilingual English/Spanish a plus.
• Experience in holistic tax advisory services beyond tax filing.

Responsibilities

• Provide hands-on tax advice and complete preparation services for TurboTax customers.
• Facilitate discovery sessions and tax reviews to maximize deductions and refunds.
• Deliver accurate tax solutions using government sites, tools, and team expertise.
• Create an exceptional customer experience and build long-term client relationships.
• Engage with the local community to grow TurboTax client base and presence.

Skills

Tax preparation experience

PTIN active

State licenses readiness

Onsite retail experience

Customer-facing skills

Tax advisory experience

Bilingual (English/Spanish)

Tools

Tax preparation software

Job description

Intuit, Inc. is seeking a TurboTax - Retail Expert to serve customers onsite at a TurboTax Retail or Flagship location in Illinois. You will provide full-service tax return preparation, tax advice, and software support in a friendly, community-focused role.

The position emphasizes in-person service, local client outreach, and building long-term relationships while representing TurboTax in the community. A valid tax license and 3+ years of preparation experience are required, with bilingual