**Tax Expert | 100% Remote | Part-time**

Vaco by Highspring; Richmond (VA); Remote; USD 48,216 - 49,593; Part time

Job summary

A leading tax advisory firm is seeking a Tax Expert for a part-time, fully remote position to assist customers with their tax preparation. Ideal candidates must hold an EA, CPA, or Attorney credential, and have at least 2 years of experience with federal and state tax returns. This role emphasizes outstanding customer service through video communication and requires a commitment of at least 20 hours per week across multiple days. Join us to help clients navigate taxation complexities and power their prosperity.

Qualifications

• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
• Possess an active, unrestricted credential: EA, CPA, or Practicing Attorney.
• Strong knowledge of tax laws and active Preparer Tax Identification Number (PTIN).
• Excellent customer service skills and professional interaction with customers.

Responsibilities

• Help customers complete their taxes using company products.
• Provide tax advice, full service return preparation, and manage product inquiries.
• Utilize video communication software to interact with customers.
• Document interactions to maintain accurate records.

Skills

Customer service

Tax preparation

Education

EA, CPA, or Practicing Attorney

Tools

Commercial tax preparation software

Job description

Tax Expert – Part‑time, 100% Remote, up to $36/hr on W2 (W2)

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure: [$35/Hr - $36/Hr]. The individual may also be eligible for discretionary bonuses.

Must have

• EA, CPA, or Practicing Attorney
• Active PTIN

About the role

Seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you!

Responsibilities

In this role, you will help our customers complete their taxes using company products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of "Powering Prosperity Around the World." You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records.

Qualifications

As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN). You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes. You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner. Must have (or be willing to obtain) internet connection that meets Security criteria. Must be available to work a minimum of 20 hours per week, spread across three or more days.