Tax Examining Technician: Account Research & Corrections

Internal Revenue Service; Covington (KY); On-site; USD 38,000 - 47,000; Full time

Job summary

The Internal Revenue Service seeks a GS-5 employee for the SBSE Campus Exam in Cincinnati. You will perform tasks researching and processing financial documents, reviewing information, and applying tax laws to resolve account issues.

The role emphasizes accurate document review, addressing missing information, and communicating with taxpayers via phone, mail, and digital channels. Federal experience is not required; exemplary benefits support work-life balance.

Qualifications

• Performing a variety of tasks involving researching and processing financial documents, reviewing information, and determining corrective action on accounts.
• Researching for missing or unclear accounting information to make appropriate adjustments.
• Reviewing and processing taxpayer account information per guidelines (IRC, IRM, AIMS) and keeping current on tax law and processing procedures.
• Identifying account discrepancies and applying tax laws to correct issues.
• Providing information to taxpayers, representatives, and third parties via telephone, written, and digital communication, including automated notices.

Responsibilities

• Performing a variety of tasks involving researching and processing financial documents, reviewing information, and determining corrective action on accounts.
• Researching for missing/unclear accounting information to make appropriate adjustments.
• Review and process taxpayer account information per organizational guidelines (IRC, IRM, and AIMS) and maintain current knowledge of tax law and internal processing procedures.
• Identifying account discrepancies and applying tax laws to correct account issues.
• Providing information at the request of taxpayers, taxpayer representatives, and third parties through telephone, written, and digital communication, including automated systems to generate notices and taxpayer correspondence.

Education

Four years of education above high school in any related field of study

Job description

The Internal Revenue Service seeks a GS-5 employee for the SBSE Campus Exam in Cincinnati. You will perform tasks researching and processing financial documents, reviewing information, and applying tax laws to resolve account issues.

The role emphasizes accurate document review, addressing missing information, and communicating with taxpayers via phone, mail, and digital channels. Federal experience is not required; exemplary benefits support work-life balance.