TAX COMPLIANCE REPRESENTATIVE

Employment Development Department; California (MO); Hybrid; USD 50,000 - 77,000; Full time

Job summary

Employment Development Department in California is hiring a bilingual Tax Compliance Representative in Sacramento County. The role focuses on recovering unemployment and disability overpayments, reviewing claimant accounts, and explaining collection actions.

The position requires Spanish fluency and reports to a Tax Administrator I under the Collection Division. telework options are available under the department’s policy.

Qualifications

• Must pass bilingual Spanish fluency examination.
• Basic PC skills including Word, Access and Excel.
• Ability to operate standard automated collection systems.

Responsibilities

• Recover Unemployment and Disability Insurance Benefit Overpayments.
• Review and analyze claimant accounts; explain collections and potential legal actions.
• Communicate effectively in Spanish while handling cases in accordance with laws and policies.

Skills

Microsoft Word

Microsoft Access

Microsoft Excel

Tools

Microsoft Word

Microsoft Access

Microsoft Excel

Job description

Equal Opportunity Employer

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #: JC-519975

Position #(s): 280-732-8695-009
280-732-8695-021
280-732-8695-047
280-732-8695-976

Working Title: Tax Compliance Representative

Classification: TAX COMPLIANCE REPRESENTATIVE

• $4,470.00 - $5,078.00 A
• $4,610.00 - $5,496.00 B
• $5,528.00 - $6,924.00 C

# of Positions: 4

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Work Shift: 8:00am – 5:00pm

Work Week: Monday – Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Department Website: http://www.edd.ca.gov

Job Description And Duties

This is a bilingual Spanish position; must be able to pass a bilingual Spanish fluency examination.

Under the close supervision of the Tax Administrator I, the Tax Compliance Representative (TCR) is responsible for the recovery of Unemployment and Disability Insurance Benefit Overpayments. The TCR reviews and analyzes claimant accounts and explains collection and legal action(s). These activities must be in accordance with applicable laws, policies, and procedures. The TCR should possess basic skills in the use of a personal computer including Microsoft Software applications (i.e. Word, Access, Excel) as well as the various automated systems used within Collection Division. This position requires the applicant to communicate effectively in Spanish. This position is headquartered in Rancho Cordova and may be eligible for telework under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee. Position exist in Sacramento County. Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the Duty Statement.

Special Requirements

• The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Required Application Package Documents

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• School Transcripts.
• Other - A Cover Letter (CL) is required and must be included. Please see “Cover Letter” section for more information about the CL.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.