Tax Compliance Officer 1

IdahoPTV; Twin Falls (ID); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Affordable benefits including medical,

Vision and dental insurance

PERSI defined benefit retirement plan

Paid sick and vacation leave

11 paid holidays per year

Job summary

The State of Idaho in Twin Falls is seeking a Tax Compliance Officer 1 to help enforce tax laws, collect delinquent taxes, and promote voluntary compliance. You will educate and assist taxpayers while supporting field office operations in Twin Falls.

Responsibilities include interviewing taxpayers, reviewing financial records, and applying relevant rules and laws. The role emphasizes public service, accuracy, and strong communication skills in an office and field setting.

Qualifications

• At least 6 months of experience interpreting, applying, and explaining laws, regulations, policies, and/or procedures to others.
• At least 6 months of full-time experience dealing with a variety of customers in an office setting or field work.
• At least 6 months of interviewing experience to elicit facts of a sensitive nature.

Responsibilities

• Enforce Idaho tax laws through the collection process for all tax types administered by the Tax Commission.
• Interview individuals to obtain facts and research sources for financial information.
• Consult with taxpayers or representatives and advise about liens, levies, and warrants.
• Secure and review taxpayer financial statements and verify information provided.
• Provide technical assistance and educate taxpayers on Idaho tax laws to ensure compliance.
• Assist taxpayers at the front counter in field office locations including Twin Falls.

Skills

Interpreting laws

Customer service

One-on-one interviewing

Job description

USA:ID:Twin Falls | Tax Administration | Full Time

22.10 - 22.10 USD per hour

Description

State of Idaho

Are you driven by public service and motivated to make a real impact in your community?

Join our team as a Tax Compliance Officer 1, where you will play a vital role in collecting delinquent taxes owed to the state of Idaho, enforcing tax laws and rules through administrative procedures, and promoting voluntary compliance. You will also provide invaluable taxpayer assistance and education. If you are passionate about public service, this position is for you!

The position is in the Twin Falls Field Office.

Responsibilities:

• Enforce Idaho tax laws through the collection process for all tax types administered by the Tax Commission
• Interview individuals to obtain facts and research a variety of sources to obtain financial information
• Consult with the taxpayer or their representative and advise them that liens, levies and warrants may be executed
• Secure and review taxpayer financial statements and obtain and verify information provided
• Provide technical assistance, educate taxpayers on Idaho tax laws, and ensure that taxpayers are in compliance
• Complete tasks outside of the office environment as part of the collection process (serving liens and levies)
• Assist taxpayers who visit the office by providing support at the front counter (for positions located at our field offices: Coeur d’Alene, Lewiston, Idaho Falls, Pocatello, and Twin Falls)
• Answering the Compliance Incoming Burst call line (for positions located at our Boise office)
• Review taxpayer financial records to determine the taxpayer's ability to pay
• Perform research and interpret applicable rules, laws, and relevant business or individual financial information
• Advise individuals and business owners of tax liability and monetary fines for failure to pay

Minimum Qualifications:

• At least 6 months of experience interpreting, applying, and explaining laws, regulations, policies, and/or procedures to others
• At least 6 months of full-time experience where you were required to deal with variety of customers in an office setting or while conducting field work
• At least 6 months of experience requiring in-depth, one-on-one interviewing to elicit facts of a sensitive nature

Why Join Us?

OUR VISION: Great people. Helping you. Serving Idaho.

OUR MISSION: Benefit Idaho through courteous customer service, education, and fair tax administration.

What Do Our Employees Say About Us?

"I love the work-life balance at the Tax Commission because our managers and supervisors are awesome with flexibility."

"My favorite part about working for the Tax Commission are the people I get to work with. It's become a family, and I've made lots of lifelong friends."

Follow us on LinkedIn or Facebook to learn more about us! Questions? Contact us at [e-mail] or 208-334-0478.

What's In It for You?

• Affordable benefits including medical, vision, and dental insurance
• PERSIdefined benefit retirement plan
• Paid sick and vacation leaves startaccruing your first day
• 11 paid holidays per year
• Paid Parental Leave covering the birth or adoption of a child for up to 8 weeks
• Permanent, full-time classified employment status after successful completion of an entrance probation
• Working in an office environmentwith other talented and highly motivated individuals
• The State of Idaho is a qualifying employer for Public Service Loan Forgiveness (PSLF)

The State of Idaho offers a robust total compensation package for additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html

Benefits may not be applicable for temporary or seasonal positions.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail]. (If you have a contact for applicant accommodations at your agency, please replace the contact information).

Preference may be given to veterans who qualify under state and federal laws and regulations.