Tax Compliance Field Officer - Collections (Tulsa)

Oklahoma Ag; Tulsa (OK); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid vacation and sick leave

Paid holidays

Maternity leave

Longevity bonus

Job summary

The Oklahoma Tax Commission is seeking a Collections Field Officer in Tulsa to enforce state tax laws and secure compliance from delinquent taxpayers through field investigations, inspections, and negotiated payment plans.

You will interact with taxpayers, businesses, and legal entities in sensitive situations while coordinating with internal teams to resolve accounts and ensure timely remittance of state taxes. Telework may be required based on agency needs.

Qualifications

• Bachelor’s degree or equivalent with relevant field.
• Experience in auditing, accounting, finance, taxation, or revenue work is preferred.
• Valid driver’s license and ability to travel extensively.

Responsibilities

• Lead and coordinate field tax collection efforts for delinquent accounts.
• Manage assigned caseload with minimal supervision and provide detailed action plans to taxpayers.
• Serve legal documents to non-compliant businesses and negotiate payment plans.
• Inspect records to ensure compliance and verify permits and licenses.
• Educate owners on tax laws and remittance of payments.
• Communicate with taxpayers via phone, email, and in-person to resolve delinquencies.

Skills

Verbal communication

Written communication

Conflict resolution

De-escalation

Customer service

Negotiation

Education

Bachelor’s degree in accounting, finance, business, public administration, or related field

Tools

Microsoft Office

Job description

The Oklahoma Tax Commission is seeking a Collections Field Officer in Tulsa to enforce state tax laws and secure compliance from delinquent taxpayers through field investigations, inspections, and negotiated payment plans.

You will interact with taxpayers, businesses, and legal entities in sensitive situations while coordinating with internal teams to resolve accounts and ensure timely remittance of state taxes. Telework may be required based on agency needs.