Tax and License Assistant

Siouxland Heritage Museums; Sioux Falls (SD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO from day one

Extended sick leave

SDRS retirement

Deferred compensation

Job summary

The Minnehaha County Treasurer's Office seeks a Tax and License Assistant to help residents with motor vehicle and real estate transactions, handling titles, registrations, fees, and records. You will balance daily financials and provide friendly, accurate support in person, by phone, or in writing for motor vehicle issues.

A high school diploma or GED and at least one year of customer service and cash handling is required.

Qualifications

• High school diploma or GED required.
• Experience in customer service and cash handling preferred.
• Knowledge of modern office practices and technology is beneficial.

Responsibilities

• Handle motor vehicle titles, registrations, transfers, renewals, fees, taxes, permits, and records.
• Review and process motor vehicle documents and financial materials, ensuring compliance.
• Offer customer service and technical support by phone, in person, and in writing for motor vehicle issues.
• Enter, verify, and update vehicle registrations, applications, and tax records; compile and validate data.
• Balance and reconcile daily financial transactions, correct discrepancies, and prepare cash bags.

Skills

Customer service

Cash handling

Clerical

Education

High school diploma or GED

Job description

Why Join Our Team

The Minnehaha County Treasurer's Office invites applications for a Tax and License Technician to join our team of talented employees in order to assist the residents of Minnehaha County with motor vehicle and real estate transactions. We are looking for someone who is a resourceful team-player and comfortable working in a fast-paced environment to provide extraordinary customer service.

Our employees enjoy a comprehensive benefits package including paid holidays; health, dental, vision, and life insurance; PTO available from day one; an extended sick leave program; inclusion in the South Dakota Retirement System (SDRS); and a deferred compensation plan.

Keywords: customer service, cash handling, clerical

How You Will Make an Impact

• Handle motor vehicle titles, registrations, transfers, renewals, fees, taxes, permits, and records.
• Review and process motor vehicle documents and financial materials, ensuring compliance.
• Offer customer service and technical support by phone, in person, and in writing for motor vehicle issues.
• Enter, verify, and update vehicle registrations, applications, and tax records; compile and validate data.
• Balance and reconcile daily financial transactions, correct discrepancies, and prepare cash bags.

Tax and License Assistant

What You Need to Succeed in this Role

High school diploma or GED and one year of customer service and cash handling experience. Comparable combination of education and experience may be considered. Must successfully complete pre-employment background process.

Excellent customer service skills. Working knowledge of modern office practices. Knowledge of and skill in using technology and related software systems. Effective verbal and written communication. Ability to build and maintain positive, collaborative relationships with colleagues, other agencies, and the public. Present a professional appearance and communicate with others in a respectful and approachable way.

EEO Statement

Minnehaha County is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or creed, national origin or ancestry, citizenship, sex or gender including pregnancy, sexual orientation and gender identity, marital status, age, disability, veteran’s status, genetic information, or any other legally protected status. Arrangements for accommodations required by disabilities can be made by contacting Human Resources at [phone].

Insurance

• Coverage effective 1st of the month following 30 days of employment.
• Available for employees and dependents.

Health/Prescription - Minnehaha County's health benefit plan offers low deductibles with two network options for coverage: Avera or Sanford. The county pays for 75% of the premium rates. Pharmacy benefits included.

Dental - Minnehaha County offers dental insurance through Delta Dental which covers 100% of diagnostic and preventative services.

Life Insurance - Minnehaha County provides a $15,000 basic life insurance policy for every full-time employee along with and additional $15,000 accidental death and dismemberment (AD&D) benefit. Additional term life insurance and AD&D may be purchased by employees for themselves and dependents through payroll deduction.

Retirement

Retirement Plan - Minnehaha County participates in the South Dakota Retirement System. Employees receive a 6% match (8% for certified law enforcement). Other SDRS benefits include long term disability. Employees are vested after 3 years of continuous employment.

Deferred Compensation Plan - Employees may choose to save additional funds toward retirement on a pre-tax or after-tax (Roth IRA) basis through our supplemental retirement program.

Paid Time Off

Paid Time Off (PTO) - earn approximately 130 hours annually, with increasing accruals with each year of service. PTO available beginning on day one.

Holiday Leave - 12 days per calendar year

Extended Sick Leave - approximately 65 hours per year

Flexible Spending Plan

Flexible Spending Reimbursement Accounts (FSA) - Minnehaha County offers FSA for Health Care and Dependent Care. This is a great way to put money aside for health and dependent care costs on a pre-tax basis.

Eye Med Vision Policy

Eye Med Insight Network - Minnehaha County offers a vision plan for employees and dependents! The plan offers low premiums with a frame or lens allowance of up to $130 per year and an annual eye exam. Choose from participating retailers such as Pearle Vision, Target Optical, LensCrafters and many others!