TAX ADMINISTRATOR I, EMPLOYMENT DEVELOPMENT DEPARTMENT

State of California; California; Hybrid; USD 90,000 - 118,000; Full time

Job summary

State of California is seeking a Tax Administrator I for the Employment Development Department in Sacramento. This role involves management of UI/DI program activities, supervising staff, and supporting fraud prevention and claims processing.

Hybrid telework is available; a flexible schedule aligns with department needs. Applicants should bring accounting, payroll, and regulatory experience, plus strong leadership, communication, and organizational skills.

Qualifications

• Knowledge of accounting/payroll
• Knowledge of and experience with federal regulations related to reporting income and government payments
• Experience working in a call center environment with strong customer service skills
• Experience supervising and managing employees, including delegating work, setting expectations, monitoring performance, and supporting employee development
• Experience leading or managing projects involving the review, revision, and implementation of regulatory requirements and process improvements
• Experience identifying operational issues and implementing process improvements to improve efficiency, accuracy, and quality of service
• Strong problem-solving and critical-thinking skills
• Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines
• Strong written and oral communication skills, with the ability to communicate effectively with management, employees, and internal and external stakeholders
• Ability to adapt to changing priorities and business needs
• Proficiency in Microsoft Office applications, including Word, Excel, OneNote, SharePoint, Teams, and Access

Responsibilities

• Manage, supervise, and coach staff in UI/DI program activities
• Contribute to policy decisions, fraud prevention, and claims processing for UI
• Lead or support projects to revise regulatory requirements and processes

Skills

Accounting experience

Payroll experience

Call center

People management

Project leadership

Process improvement

Problem solving

Time management

Communication skills

Microsoft Office

Tools

Microsoft Word

Excel

OneNote

SharePoint

Teams

Access

Job description

$8,109.00 - $10,583.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/25/2026

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Are you interested in being part of a leadership team that supports and manages those making a difference in the lives of fellow Californians? Do you set high standards for yourself, work well under pressure, organized, and self-motivated? Are you an individual who thrives in a production-oriented work environment?

The Employment Development Department is seeking committed, independent, and organized individuals that possess a strong Unemployment Insurance (UI) background to be part of a management team committed to supporting the Department mission, vision and strategic goals.

Under the general direction of the Section Chief, the Tax Administrator I (TA I) has management and supervisory responsibilities for the Section's operating groups. The TA I manages, supervises, coaches, mentors, and supports the efforts of professional and technical staff engaged in activities for the UI and Disability Insurance (DI) programs.

The TA I actively participates as a contributing member of the Integrity and Accounting Division management team in determining policies, strategies, goals, objectives, activities, fraud prevention and detection, and claims processing for UI program. Position(s) exist in Sacramento County. Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• TAX ADMINISTRATOR I, EMPLOYMENT DEVELOPMENT DEPARTMENT

# of Positions:

1

Work Location:

Telework:

Hybrid

Job Type:

Permanent, Full Time

Work Shift:

8:00 a.m. - 5:00 p.m.

Work Week:

Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Desirable Qualifications

• Knowledge of and experience in accounting/payroll.
• Knowledge of and experience with federal regulations related to reporting income and government payments.
• Experience working in a call center environment with strong customer service skills.
• Experience supervising and managing employees, including delegating work, setting expectations, monitoring performance, and supporting employee development.
• Experience leading or managing projects involving the review, revision, and implementation of regulatory requirements and process improvements.
• Experience identifying operational issues and implementing process improvements to improve efficiency, accuracy, and quality of service.
• Strong problem-solving and critical-thinking skills.
• Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Strong written and oral communication skills, with the ability to communicate effectively with management, employees, and internal and external stakeholders.
• Ability to adapt to changing priorities and business needs.
• Proficiency in Microsoft Office applications, including Word, Excel, OneNote, SharePoint, Teams, and Access.

Hiring Unit Contact

Sky Adams
[phone]
[e-mail]

EEO Contact

EEO Officer
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Department Website: http://www.edd.ca.gov